I have Win XP on a Dell 9100. I had FF 3.6.10 & tried many times to upgrade to 3.6.11 --- all unsuccessful. The next day, I saw 3.6.12 downloading. I seem to now have 3.6.12 . I don't know about 3.6.11 . How can I check on this?

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Nuɖoɖo mlɔetɔ Helper7677

14 ƒe siwo va yi

ŋdi ga 9:44 11/1/10

I have had Mozilla Firefox for years. My computer is a Dell 9100 , and I use Windows XP. I have upgraded to each version of Firefox that was offered to me. Each upgrade was quick and easily done--up to, and including, Firefox 3.6.10 . I tried many times to upgrade to Firefox 3.6.11 , each time with no success. I have something like 21 copies of the downloaded Firefox 3.6.11 package. The next day, I resumed by quest to download & install 3.6.11 and saw, on my monitor, the 3.6.12 version of Firefox downloading. I don't recall how this happened. I know that I was only trying to download and install version 3.6.11 . Now, I seem to have, by looking at "About Mozilla Firefox" under "Help", Firefox 3.6.12 .

Q1. Is there a way I can check to see whether I have a valid download of 3.6.11 and/or 3.6.12 in my Firefox setup?

Q2. How can I know that all is OK, Firefox-wise? The answer to this question probably can help me a lot, in the future.

Q3. Can I delete all, or perhaps all but one, of those 3.6.11 downloads?

Q4. Any idea on why my difficulties occurred?

Q5. How might I avoid these difficulties in the future?

Thank you for your help.

I have had Mozilla Firefox for years. My computer is a Dell 9100 , and I use Windows XP. I have upgraded to each version of Firefox that was offered to me. Each upgrade was quick and easily done--up to, and including, Firefox 3.6.10 . I tried many times to upgrade to Firefox 3.6.11 , each time with no success. I have something like 21 copies of the downloaded Firefox 3.6.11 package. The next day, I resumed by quest to download & install 3.6.11 and saw, on my monitor, the 3.6.12 version of Firefox downloading. I don't recall how this happened. I know that I was only trying to download and install version 3.6.11 . Now, I seem to have, by looking at "About Mozilla Firefox" under "Help", Firefox 3.6.12 . Q1. Is there a way I can check to see whether I have a valid download of 3.6.11 and/or 3.6.12 in my Firefox setup? Q2. How can I know that all is OK, Firefox-wise? The answer to this question probably can help me a lot, in the future. Q3. Can I delete all, or perhaps all but one, of those 3.6.11 downloads? Q4. Any idea on why my difficulties occurred? Q5. How might I avoid these difficulties in the future? Thank you for your help.

Answer 1 · 2010-11-01 09:44:07

Helper7677

ŋdi ga 10:19 11/1/10

Firefox 3.6.12 is the current version and it was released only a few days after the release of Firefox 3.6.11 to fix a critical security issue that was discovered. The security fix was prepared and released within 48 hours after discovery.

I do not know what caused your problems in trying to upgrade to Firefox 3.6.11, but the point is moot now. Should you have future problems upgrading, please post back here and someone will assist you.

You can keep one copy of version 3.6.11 if you wish; I usually keep 2 prior versions plus the current version.

You can download the full version(s), not just the small update, from: ftp://ftp.mozilla.org/pub/mozilla.org/firefox/releases/

The information submitted with your question indicates that you have out of date plugins with known security issues that should be updated. To see the plugins submitted with your question, click "More system details..." to the right of your original question post.

Adobe PDF Plug-In For Firefox and Netscape
Next Generation Java Plug-in 1.6.0_21 for Mozilla browsers

Check your plugin versions: http://www.mozilla.com/en-US/plugincheck/
- Note: plugin check page does not have information on all plugin versions
Update Adobe Reader (PDF plugin):
- From within your existing Adobe Reader (if you have it already installed):
  - Open the Adobe Reader program from your Programs list
  - Click Help > Check for Updates
  - Follow the prompts for updating
  - If this method works for you, skip the "Download complete installer" section below and proceed to "After the installation" below
- Download complete installer (if you do NOT have Adobe Reader installed):
  - Use Firefox to download and SAVE the installer to your hard drive from the link in the article below
  - On the Adobe page, un-check any extra items (i.e. Free McAfee® Security Scan Plus) then click Download button
  - If you see message just under tabs, DO NOT click the Allow button, instead click below that where it says "click here to download".
  - Click "Save to File"; save to your Desktop (so you can find it)
  - After download completes, close Firefox
  - Click the installer you just downloaded and allow the install to continue
    - Note: Vista and Win7 users may need to right-click the installer and choose "Run as Administrator"
  - Download link and more information: https://support.mozilla.com/en-US/kb/Using+the+Adobe+Reader+plugin+with+Firefox#Installing_and_updating_Adobe_Reader
- After the installation, start Firefox and check your version again.
Update Java:
- Download and update instructions: https://support.mozilla.com/en-US/kb/Using+the+Java+plugin+with+Firefox
- Removing old versions (if needed): http://www.java.com/en/download/faq/remove_olderversions.xml
- Remove multiple Java Console extensions (if needed): http://kb.mozillazine.org/Java#Multiple_Java_Console_extensions
- After the installation, start Firefox and check your version again.

Firefox 3.6.12 is the current version and it was released only a few days after the release of Firefox 3.6.11 to fix a critical security issue that was discovered. The security fix was prepared and released within 48 hours after discovery. I do not know what caused your problems in trying to upgrade to Firefox 3.6.11, but the point is moot now. Should you have future problems upgrading, please post back here and someone will assist you. You can keep one copy of version 3.6.11 if you wish; I usually keep 2 prior versions plus the current version. You can download the full version(s), not just the small update, from: ftp://ftp.mozilla.org/pub/mozilla.org/firefox/releases/ ---------------------------- The information submitted with your question indicates that you have out of date plugins with known security issues that should be updated. To see the plugins submitted with your question, click "More system details..." to the right of your original question post. * Adobe PDF Plug-In For Firefox and Netscape * Next Generation Java Plug-in 1.6.0_21 for Mozilla browsers #'''Check your plugin versions''': http://www.mozilla.com/en-US/plugincheck/ #*'''Note: plugin check page does not have information on all plugin versions''' #'''Update Adobe Reader (PDF plugin):''' #*From within your existing Adobe Reader ('''if you have it already installed'''): #**Open the Adobe Reader program from your Programs list #**Click Help > Check for Updates #**Follow the prompts for updating #**If this method works for you, skip the "Download complete installer" section below and proceed to "After the installation" below #*Download complete installer ('''if you do NOT have Adobe Reader installed'''): #**Use Firefox to download and SAVE the installer to your hard drive from the link in the article below #**On the Adobe page, un-check any extra items (i.e. Free McAfee® Security Scan Plus) then click Download button #**If you see message just under tabs, DO NOT click the Allow button, instead click below that where it says "click here to download". #**Click "Save to File"; save to your Desktop (so you can find it) #**After download completes, close Firefox #**Click the installer you just downloaded and allow the install to continue #***Note: Vista and Win7 users may need to right-click the installer and choose "Run as Administrator" #**'''Download link and more information''': https://support.mozilla.com/en-US/kb/Using+the+Adobe+Reader+plugin+with+Firefox#Installing_and_updating_Adobe_Reader #*After the installation, start Firefox and check your version again. #'''Update Java:''' #* Download and update instructions: https://support.mozilla.com/en-US/kb/Using+the+Java+plugin+with+Firefox #* Removing old versions (if needed): http://www.java.com/en/download/faq/remove_olderversions.xml #* Remove multiple Java Console extensions (if needed): http://kb.mozillazine.org/Java#Multiple_Java_Console_extensions #* After the installation, start Firefox and check your version again.

Helper7677 trɔe ŋdi ga 10:21:03 -0700 adeɛmekpɔxe 1 lia 2010

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I have Win XP on a Dell 9100. I had FF 3.6.10 & tried many times to upgrade to 3.6.11 --- all unsuccessful. The next day, I saw 3.6.12 downloading. I seem to now have 3.6.12 . I don't know about 3.6.11 . How can I check on this?

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I have Win XP on a Dell 9100. I had FF 3.6.10 & tried many times to upgrade to 3.6.11 --- all unsuccessful. The next day, I saw 3.6.12 downloading. I seem to now have 3.6.12 . I don't know about 3.6.11 . How can I check on this?

All Replies (1)