Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Computer freezes when I'm moving the mouse over flash videos

  • 2 ŋuɖoɖowo
  • 23 masɔmasɔ sia le wosi
  • 1 view
  • Nuɖoɖo mlɔetɔ OtakuSempai

more options

Hello,

Sometimes when I move the mouse over a flash video to pause it or to even start it, my computer completely freezes. I'm using a laptop and the LED that lights up whenever the HD is being used completely stops lighting, indicating that the hard drive is no longer being used.

All buttons stop working, including combinations like CTRL + ALT + Delete. The Caps Lock LED does not light up when pressing Caps Lock, and my mouse completely stops moving. All I'm left up is with a frozen image, and the only way to stop the computer is by pressing and holding the stop button on the laptop.

When I restart the computer, the websites and tabs restore on the next Firefox start-up.

I thought this only happened to YouTube videos, but now I've experienced it with another type of video.

This only happens in Firefox and with flash videos. Does anybody know how I can fix this?

Thanks!

Hello, Sometimes when I move the mouse over a flash video to pause it or to even start it, my computer completely freezes. I'm using a laptop and the LED that lights up whenever the HD is being used completely stops lighting, indicating that the hard drive is no longer being used. All buttons stop working, including combinations like CTRL + ALT + Delete. The Caps Lock LED does not light up when pressing Caps Lock, and my mouse completely stops moving. All I'm left up is with a frozen image, and the only way to stop the computer is by pressing and holding the stop button on the laptop. When I restart the computer, the websites and tabs restore on the next Firefox start-up. I thought this only happened to YouTube videos, but now I've experienced it with another type of video. This only happens in Firefox and with flash videos. Does anybody know how I can fix this? Thanks!

OtakuSempai trɔe

All Replies (2)

more options
more options

Hello, thank you for the response.

I could try that, but the thing is, this only happens rarely. I don't know if there is any way to deliberately cause this, but freezing the computer is not the most pleasant thing, because it requires closing it by using the physical button on the computer, rather than the Windows Shutdown command.