Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wo archive tread sia. Meɖekuku bia biabia yeye ne ehia kpeɖeŋu.

I’ve just tried upgrading to firefox 3.6.8 but now firefox is not loading at all, what would happen if I was to uninstall and re-install firefox, would I lose all my bookmarks and information?

  • 1 ŋuɖoɖo
  • 3 masɔmasɔ sia le wosi
  • 2 views
  • Nuɖoɖo mlɔetɔ TonyE

lionel1
lionel1
more options

I've just tried upgrading to Firefox 3.6.8 but now Firefox is not loading at all, It keep say I most first close Firefox for the upgrade to continue, but Firefox is not open, should I uninstall Firefox and then try to re-install Firefox? But would I lose all my bookmarks and information if I was to do that?

I've just tried upgrading to Firefox 3.6.8 but now Firefox is not loading at all, It keep say I most first close Firefox for the upgrade to continue, but Firefox is not open, should I uninstall Firefox and then try to re-install Firefox? But would I lose all my bookmarks and information if I was to do that?

All Replies (1)

TonyE
TonyE
  • Moderator
more options

For possible solutions to this error see http://kb.mozillazine.org/Software_Update

In particular see the section "Software update failed"