Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Sites that involve video or pictures, such as youtube or even modzilla.com won't load correctly.

  • 2 ŋuɖoɖowo
  • 0 masɔmasɔ sia le wosi
  • 1 view
  • Nuɖoɖo mlɔetɔ cor-el

more options

I am trying to download the new firefox, but each time I get it I get a message that says it can't identify the integrity of the download, so it tries again, but then it "finishes" and just hangs there, not actually downloading. I can't view images on pages, I've made sure to check that I'm on basic page style and have run it in safe mode and disabled all add ons. I don't know what else to do.

I am trying to download the new firefox, but each time I get it I get a message that says it can't identify the integrity of the download, so it tries again, but then it "finishes" and just hangs there, not actually downloading. I can't view images on pages, I've made sure to check that I'm on basic page style and have run it in safe mode and disabled all add ons. I don't know what else to do.

All Replies (2)

more options

Try to download a full version here: http://www.mozilla.com/firefox/all.html

It is possible that your anti-virus software is corrupting the downloaded files or otherwise interfering with downloading files by Firefox. You can try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work. Do not forget to re-enable the scanning in your anti-virus software after you are finished with downloading and installing. .......... See http://kb.mozillazine.org/Unable_to_save_or_download_files (Disable virus scanning in Firefox preferences - Windows)

more options

I tried all that, but no luck. I'm having problems with all internet browsers, so there might be something wrong with my computer. Thanks for trying.