Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

cannot receive email on this computer

  • 1 ŋuɖoɖo
  • 0 masɔmasɔ sia le wosi
  • 3 views
  • Nuɖoɖo mlɔetɔ Wayne Mery

fhrzn6xtxh
fhrzn6xtxh
more options

I have this iMac and a MacBook pro. This iMac is not able to receive emails for the past 2 days. My MacBook has no problems. I have tried to troubleshoot with Apple since I have a service contract with them. However, they were not able to help. Apple suggested that I perhaps delete Thunderbird from this iMac and start over, but I would like to avoid that if possible. My internet service provider is Dreamhost. Do you have any suggestions on how to proceed?

I have this iMac and a MacBook pro. This iMac is not able to receive emails for the past 2 days. My MacBook has no problems. I have tried to troubleshoot with Apple since I have a service contract with them. However, they were not able to help. Apple suggested that I perhaps delete Thunderbird from this iMac and start over, but I would like to avoid that if possible. My internet service provider is Dreamhost. Do you have any suggestions on how to proceed?

All Replies (1)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

In account settings > server settings, is "connection security" set to "SSL/TLS"? And if not, what is the authentication method?

Helpful?

Bia biabia

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.