Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wo archive tread sia. Meɖekuku bia biabia yeye ne ehia kpeɖeŋu.

confirmation email code

  • 2 ŋuɖoɖowo
  • 0 masɔmasɔ sia le wosi
  • 15 views
  • Nuɖoɖo mlɔetɔ Terry

agg482
agg482
more options

I have been trying for several days to sync a new computer to my account. I have followed all the suggestions including adding [email protected] to my email client online. Still never receive confirmation code email.

I have been trying for several days to sync a new computer to my account. I have followed all the suggestions including adding [email protected] to my email client online. Still never receive confirmation code email.

All Replies (2)

Dropa
Dropa
more options

That would mean the Primary registered email on the Firefox account doesn't match the sync Firefox account. You need to verify which is the Primary Firefox account your trying to sync with.

Terry
Terry
more options

There have been several such reports. In the thread linked below, the user was able to get the problem fixed by creating a support reference.

https://support.mozilla.org/en-US/questions/1419188