Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wo archive tread sia. Meɖekuku bia biabia yeye ne ehia kpeɖeŋu.

emails are replying to the wrong address

  • 1 ŋuɖoɖo
  • 0 masɔmasɔ sia le wosi
  • 1 view
  • Nuɖoɖo mlɔetɔ sfhowes

kristin10
kristin10
more options

I am sending emails to my clients from my business account but when they hit reply, it is switching to another gmail account. I don't have any settings set to direct it to "reply to" a different account.

I am sending emails to my clients from my business account but when they hit reply, it is switching to another gmail account. I don't have any settings set to direct it to "reply to" a different account.

All Replies (1)

sfhowes
sfhowes
  • Top 10 Contributor
more options

This will happen if gmail account A sends through the smtp that has gmail account B's User Name - the recipient sees the message as if it's sent from account B. Set up separate smtp servers for each account, and set each account to send on the smtp with a matching User Name.

https://support.mozilla.org/en-US/questions/1350593