Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wo archive tread sia. Meɖekuku bia biabia yeye ne ehia kpeɖeŋu.

Please delete my old account

Jeremy Thompson
Jeremy Thompson
more options

Hello,

Back in December, I had an issue accessing my old Firefox account [edited email from public] @me.com and so I created a new account [edited email from public] icloud.com. Since I am still unable to get past the two factor authentication, could you please delete the [edited email from public] @me.com account.

Thank you, Jeremy Thompson

Hello, Back in December, I had an issue accessing my old Firefox account [edited email from public] @me.com and so I created a new account [edited email from public] icloud.com. Since I am still unable to get past the two factor authentication, could you please delete the [edited email from public] @me.com account. Thank you, Jeremy Thompson

James trɔe

All Replies (2)

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Hi Jeremy.

You will need to have access to the email address linked to the Firefox Account for it to be closed.

Jeremy Thompson
Jeremy Thompson Biabia la
more options

Thank you. I am not able to access my old Firefox account, but I can get to the email associated with it. Can you please send an account cancellation email to the old account, [email address]?

Thank you.

Paul trɔe