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Weird rendering of email messages

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I'm not technically proficient when it comes to this material so I apologize, in advance, for my lack of understanding and awareness about the subject-matter....but, ...why are my outgoing emails rendered with unnecessary charactersand attributes instead of simply my message? How do I fix this and make it so that all of the unnecessary characters are not included when sending email messages? I attempted to attach a screen shot image via a PDF doc as additional evidence of what I am referring to but Firefox and/or Thunderbird responded with multiple error messages so I wasn't able to include it.. This is really aggravating. Please advise. Thank you.

==============================

This is a multi-part message in MIME format.


0VkAiClYO6SW70k0QEbAGZFq

Content-Type: text/plain; charset=UTF-8; format=flowed Content-Transfer-Encoding: 7bit

Hi, April:

I hope you're doing well and getting off to a strong beginning to 2022.

I want to update you as to where matters rest as far as my communication with Tina Reynolds is concerned. First off, thank you again for introducing me to Tina and your firm. I understand why you're excited about being a part of her team; it's a spectacular portfolio of services and capabilities which you have to offer. I'm looking forward to learning more in the few days.

Tina and I had an introductory Zoom call this afternoon and agreed to communicate further after we complete some follow-up work from today' call. She was very helpful with her descriptions of what the firm is all about and how they like to work with folks such as us.

From below, you can see what we both committed to doing in moving forward.

Our next communication will occur once we've both distilled what we've provided one another coming away from our call today. I will follow-up with you following that conversation to share my thoughts about where I see things going.

In the meantime, how would you prefer to move forward with me as to the work I'll ask you to complete for our logo, letterhead, business cards, etc.? I'm happy to speak with you when you're available to discuss this so please get back to me with your preferences and I'll follow-up accordingly.

Stay healthy and safe. Look forward to speaking with you again shortly.

JS



Forwarded Message --------

Subject: Thank you Date: Tue, 1 Feb 2022 21:07:00 -0800 From: John Spitters < [email removed from public] > Organization: FamilyNation To: Tina Reynolds < [email removed from public] >


Tina,

What a pleasure it was to meet you and discuss FamilyNation via Zoom earlier today. Thank you for making time to participate in a dialogue about where we are and what we're looking to do. I will follow-up with you in the next day or two with a brief review of our discussion. I will also include our one-page overview about who we are, what we do, how we do it, why we do it and how we're different from what's out there. Please be on the look-out for those follow-up items.

Thank you for your time. I look forward to speaking with you again shortly.


--

Best regards,


 John Spitters

Founder / CEO

FamilyNation

San Francisco, CA 94105

Mobile: [phone# removed from public]

Website:


0VkAiClYO6SW70k0QEbAGZFq

Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: 8bit

<meta http-equiv="content-type" content="text/html; charset=UTF-8"> Hi, April:

I hope you're doing well and getting off to a strong beginning to 2022.

I want to update you as to where matters rest as far as my communication with Tina Reynolds is concerned.
First off, thank you again for introducing me to Tina and your firm.
I understand why you're excited about being a part of her team; it's a spectacular portfolio of services and capabilities which you have to offer.
I'm looking forward to learning more in the few days.

Tina and I had an introductory Zoom call this afternoon and agreed to communicate further after we complete some follow-up work from today' call.
She was very helpful with her descriptions of what the firm is all about and how they like to work with folks such as us.
From below, you can see what we both committed to doing in moving forward.
Our next communication will occur once we've both distilled what we've provided one another coming away from our call today.
I will follow-up with you following that conversation to share my thoughts about where I see things going.

In the meantime, how would you prefer to move forward with me as to the work I'll ask you to complete for our logo, letterhead, business cards, etc.?
I'm happy to speak with you when you're available to discuss this so please get back to me with your preferences and I'll follow-up accordingly.

Stay healthy and safe. Look forward to speaking with you again shortly.

JS



-------- Forwarded Message --------
Subject: Thank you
Date: Tue, 1 Feb 2022 21:07:00 -0800
From: John Spitters < [email removed from public] >
Organization: FamilyNation
To: Tina Reynolds <[email removed from public] >


<meta http-equiv="content-type" content="text/html; charset=UTF-8"> Tina,

What a pleasure it was to meet you and discuss FamilyNation via Zoom earlier today.
Thank you for making time to participate in a dialogue about where we are and what we're looking to do.
I will follow-up with you in the next day or two with a brief review of our discussion.
I will also include our one-page overview about who we are, what we do, how we do it, why we do it and how we're different from what's out there.
Please be on the look-out for those follow-up items.

Thank you for your time.
I look forward to speaking with you again shortly.


--
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Best regards,

<o:p> </o:p>

John Spitters

Founder / CEO<o:p></o:p>

FamilyNation<o:p></o:p>

San Francisco, CA 94105<o:p></o:p>

Mobile: (925) 984-3173<o:p></o:p>

Website: ... <o:p></o:p>


0VkAiClYO6SW70k0QEbAGZFq--

From Content-Type: multipart/alternative;

boundary="------------edVvPRse8SRkSxg1zEHLgoLG"

Message-ID: <[email protected]> Date: Fri, 28 Jan 2022 09:12:27 -0800 MIME-Version: 1.0 User-Agent: Moz

I'm not technically proficient when it comes to this material so I apologize, in advance, for my lack of understanding and awareness about the subject-matter....but, ...why are my outgoing emails rendered with unnecessary charactersand attributes instead of simply my message? How do I fix this and make it so that all of the unnecessary characters are not included when sending email messages? I attempted to attach a screen shot image via a PDF doc as additional evidence of what I am referring to but Firefox and/or Thunderbird responded with multiple error messages so I wasn't able to include it.. This is really aggravating. Please advise. Thank you. ========================================== This is a multi-part message in MIME format. --------------0VkAiClYO6SW70k0QEbAGZFq Content-Type: text/plain; charset=UTF-8; format=flowed Content-Transfer-Encoding: 7bit Hi, April: I hope you're doing well and getting off to a strong beginning to 2022. I want to update you as to where matters rest as far as my communication with Tina Reynolds is concerned. First off, thank you again for introducing me to Tina and your firm. I understand why you're excited about being a part of her team; it's a spectacular portfolio of services and capabilities which you have to offer. I'm looking forward to learning more in the few days. Tina and I had an introductory Zoom call this afternoon and agreed to communicate further after we complete some follow-up work from today' call. She was very helpful with her descriptions of what the firm is all about and how they like to work with folks such as us. From below, you can see what we both committed to doing in moving forward. Our next communication will occur once we've both distilled what we've provided one another coming away from our call today. I will follow-up with you following that conversation to share my thoughts about where I see things going. In the meantime, how would you prefer to move forward with me as to the work I'll ask you to complete for our logo, letterhead, business cards, etc.? I'm happy to speak with you when you're available to discuss this so please get back to me with your preferences and I'll follow-up accordingly. Stay healthy and safe. Look forward to speaking with you again shortly. JS -------- Forwarded Message -------- Subject: Thank you Date: Tue, 1 Feb 2022 21:07:00 -0800 From: John Spitters < [email removed from public] > Organization: FamilyNation To: Tina Reynolds < [email removed from public] > Tina, What a pleasure it was to meet you and discuss FamilyNation via Zoom earlier today. Thank you for making time to participate in a dialogue about where we are and what we're looking to do. I will follow-up with you in the next day or two with a brief review of our discussion. I will also include our one-page overview about who we are, what we do, how we do it, why we do it and how we're different from what's out there. Please be on the look-out for those follow-up items. Thank you for your time. I look forward to speaking with you again shortly. -- Best regards, John Spitters Founder / CEO FamilyNation San Francisco, CA 94105 Mobile: [phone# removed from public] Website: --------------0VkAiClYO6SW70k0QEbAGZFq Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: 8bit <html> <head> <meta http-equiv="content-type" content="text/html; charset=UTF-8"> </head> <body> Hi, April:<br> <br> I hope you're doing well and getting off to a strong beginning to 2022.<br> <br> I want to update you as to where matters rest as far as my communication with Tina Reynolds is concerned.<br> First off, thank you again for introducing me to Tina and your firm.<br> I understand why you're excited about being a part of her team; it's a spectacular portfolio of services and capabilities which you have to offer.<br> I'm looking forward to learning more in the few days.<br> <br> Tina and I had an introductory Zoom call this afternoon and agreed to communicate further after we complete some follow-up work from today' call.<br> She was very helpful with her descriptions of what the firm is all about and how they like to work with folks such as us.<br> From below, you can see what we both committed to doing in moving forward.<br> Our next communication will occur once we've both distilled what we've provided one another coming away from our call today.<br> I will follow-up with you following that conversation to share my thoughts about where I see things going.<br> <br> In the meantime, how would you prefer to move forward with me as to the work I'll ask you to complete for our logo, letterhead, business cards, etc.?<br> I'm happy to speak with you when you're available to discuss this so please get back to me with your preferences and I'll follow-up accordingly.<br> <br> Stay healthy and safe. Look forward to speaking with you again shortly.<br> <br> JS<br> <div class="moz-forward-container"><br> <br> -------- Forwarded Message -------- <table class="moz-email-headers-table" cellspacing="0" cellpadding="0" border="0"> <tbody> <tr> <th valign="BASELINE" nowrap="nowrap" align="RIGHT">Subject: </th> <td>Thank you</td> </tr> <tr> <th valign="BASELINE" nowrap="nowrap" align="RIGHT">Date: </th> <td>Tue, 1 Feb 2022 21:07:00 -0800</td> </tr> <tr> <th valign="BASELINE" nowrap="nowrap" align="RIGHT">From: </th> <td>John Spitters <a class="moz-txt-link-rfc2396E" href="mailto [email removed from public] :">&lt; [email removed from public] &gt;</a></td> </tr> <tr> <th valign="BASELINE" nowrap="nowrap" align="RIGHT">Organization: </th> <td>FamilyNation</td> </tr> <tr> <th valign="BASELINE" nowrap="nowrap" align="RIGHT">To: </th> <td>Tina Reynolds <a class="moz-txt-link-rfc2396E" href="mailto: [email removed from public] ">&lt;[email removed from public] &gt;</a></td> </tr> </tbody> </table> <br> <br> <meta http-equiv="content-type" content="text/html; charset=UTF-8"> Tina,<br> <br> What a pleasure it was to meet you and discuss FamilyNation via Zoom earlier today.<br> Thank you for making time to participate in a dialogue about where we are and what we're looking to do.<br> I will follow-up with you in the next day or two with a brief review of our discussion.<br> I will also include our one-page overview about who we are, what we do, how we do it, why we do it and how we're different from what's out there.<br> Please be on the look-out for those follow-up items.<br> <br> Thank you for your time.<br> I look forward to speaking with you again shortly.<br> <br> <br> <div class="moz-signature">-- <br> <meta http-equiv="Content-Type" content="text/html; charset=UTF-8"> <meta name="ProgId" content="Word.Document"> <meta name="Generator" content="Microsoft Word 15"> <meta name="Originator" content="Microsoft Word 15"> <link rel="File-List" 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</xml><![endif]--><!--[if gte mso 9]><xml> <o:shapelayout v:ext="edit"> <o:idmap v:ext="edit" data="1"/> </o:shapelayout></xml><![endif]--> <div class="WordSection1"> <p class="MsoNormal">Best regards,</p> <p class="MsoNormal"><o:p> </o:p></p> <h1>John Spitters</h1> <p class="MsoNormal"><span style="font-size:11.0pt">Founder / CEO<o:p></o:p></span></p> <p class="MsoNormal"><span style="font-size:11.0pt">FamilyNation<o:p></o:p></span></p> <p class="MsoNormal"><span style="font-size:11.0pt">San Francisco, CA 94105<o:p></o:p></span></p> <p class="MsoNormal"><span style="font-size:11.0pt">Mobile: (925) 984-3173<o:p></o:p></span></p> <p class="MsoNormal"><span style="font-size:11.0pt">Website: <a class="moz-txt-link-abbreviated" href=" ... " moz-do-not-send="true"> ... </a><o:p></o:p></span></p> </div> </div> </div> </body> </html> --------------0VkAiClYO6SW70k0QEbAGZFq-- From Content-Type: multipart/alternative; boundary="------------edVvPRse8SRkSxg1zEHLgoLG" Message-ID: <[email protected]> Date: Fri, 28 Jan 2022 09:12:27 -0800 MIME-Version: 1.0 User-Agent: Moz

James trɔe

Ŋuɖoɖo si wotia

Okay, first, I do NOT have the perfect solution for you, but there are others here who might. Something to check: In tools>preferences>general, click 'advanced' on fonts: UNtick allow messages to use other fonts. Select 'latin' from dropdown menu and then select preferred font. Click OK. Repeat that process by selecting 'other writing systems' from dropdown menu and select the same font settings. Click OK again.

Now, send sample emails to yourself to see results. Forward any existing messages in inbox to yourself to check. If it's working okay, great.

If it still isn't working, my suggestion is - for the short term only until someone with more knowledge on this responds - Revert to plain text composition in Tools>account settings and untick the 'compose in html option'. That eliminates bold and italics and the like, but keeps email content with no strange characters. If you take that approach, test again as stated above.

My solutions may not fully fix your issue, but I feel your pain in wanting clean email when contacting clients.

Xle ŋuɖoɖo sia le goya me 👍 0

All Replies (1)

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Ɖɔɖɔɖo si wotia

Okay, first, I do NOT have the perfect solution for you, but there are others here who might. Something to check: In tools>preferences>general, click 'advanced' on fonts: UNtick allow messages to use other fonts. Select 'latin' from dropdown menu and then select preferred font. Click OK. Repeat that process by selecting 'other writing systems' from dropdown menu and select the same font settings. Click OK again.

Now, send sample emails to yourself to see results. Forward any existing messages in inbox to yourself to check. If it's working okay, great.

If it still isn't working, my suggestion is - for the short term only until someone with more knowledge on this responds - Revert to plain text composition in Tools>account settings and untick the 'compose in html option'. That eliminates bold and italics and the like, but keeps email content with no strange characters. If you take that approach, test again as stated above.

My solutions may not fully fix your issue, but I feel your pain in wanting clean email when contacting clients.