We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

false crash report

  • 6 ŋuɖoɖowo
  • 1 masɔmasɔ sia le esi
  • 1 view
  • Nuɖoɖo mlɔetɔ cech3

more options

While running Firefox browser in Windows10, every once in a while a 'sorry your Firefox has crashed' box pops up. Yet the browser is still running just fine. Any ideas?

While running Firefox browser in Windows10, every once in a while a 'sorry your Firefox has crashed' box pops up. Yet the browser is still running just fine. Any ideas?

All Replies (6)

more options

Are you sure the message was not that a tab had crashed? Gah-Your-tab-just-crashed https://support.mozilla.org/en-US/kb/troubleshoot-firefox-crashes-closing-or-quitting

more options

Not a tab crash, but the Firefox browser itself. The message in the box says 'sorry your Firefox browser crashed...', even though it is still running with all the tabs viable. I just delete the message box and go on with my browsing.

more options

Did you check about:crashes ?

more options

I didn't check about crashes, because the browser isn't crashing. Just an error box shows up claiming that the browser crashed when in fact it did not. It's not a big deal, just an annoyance that I wondered if anyone else had a solution to.

more options

Please check anyway.

more options

I checked and saw that all the articles are about Firefox crashing or hanging, non of which applies to my issue.