Set up on new computer
Successfully downloaded Thunderbird on new computer. Verified outbound.att.net and inbound.att.net settings are same as first computer with Thunderbird. Ports are ok. SSL/TLS ok. Normal password for authentication ok. I cannot retrieve mail or contacts. I keep getting password error. What password am I supposed to use? ATT email password, Password listed for Thunderbird for 1st, or master password. I attempted all and am not getting both PCs in sync with ATT. I do not know how to start all over.
All Replies (5)
An AT&T account will work if you use a secure mail key.
https://support.mozilla.org/en-US/questions/1316946#answer-1373790
Uninstalled and reinstalled TB. Entered new ATT secure email key when prompted for password. Did not work. Program never asked for secure email key, just asked for password. I have old secure email key on first PC that did not work on new pc. Maybe problem is when I went to "saved passwords" to delete password as instructed I deleted everything because I did not see how to delete just the password. The account doe not show up at all. in the password screen.
TB will not specifically ask for a secure mail key, but you must use it when asked for a password. What is the antivirus? Some of them 'manage' passwords that interferes with TB Saved Passwords.
Thank you so much, but I am still not whole. Option/ Security/Password "Saved Passwords" has no listings- blank.
I selected use Master Password and typed in the same password that I have previously used with ATT. Not sure this makes a difference.
Attempted to send myself an email and it ask for a password. Master did not work. ATT secure mail key from my 1st PC did.
All of my mails started loading into my inbox
I successfully sent myself an email, but only after being asked and typing the extremely long ATT secure mail key.
How can I configure so I do not have to type any passwords?
Again, Thanks. You got me 99% of the way.
Bob B
Master passwords have no relation to mail accounts or mail providers; they are strictly for protecting access to the Saved Passwords in TB.
http://kb.mozillazine.org/Master_password
When you're asked to enter an account password, there should be a box to check to have it stored in Saved Passwords.
http://kb.mozillazine.org/Password_not_remembered_-_Thunderbird