Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wo archive tread sia. Meɖekuku bia biabia yeye ne ehia kpeɖeŋu.

I keep receiving a request for a password on opening my email account.

  • 1 ŋuɖoɖo
  • 1 masɔmasɔ sia le esi
  • 18 views
  • Nuɖoɖo mlɔetɔ christ1

pete.a.davies
pete.a.davies
more options

I keep receiving a request for a password on opening my email account. Sometimes I have to put this password in twice. I do not have any saved passwords in my options/security/passwords as the 'saved password' is not highlighted. I do not have a master password. How can I stop these requests as I want to select a master password. Thank you

I keep receiving a request for a password on opening my email account. Sometimes I have to put this password in twice. I do not have any saved passwords in my options/security/passwords as the 'saved password' is not highlighted. I do not have a master password. How can I stop these requests as I want to select a master password. Thank you

All Replies (1)

christ1
christ1
  • Top 25 Contributor
more options

You'll have to tell Thunderbird to remember your account password. There is a check box for this in the password prompt.

I want to select a master password.

I don't understand what that means. You can set a master password to protect any account passwords Thunderbird has remembered. You'd then be prompted for the master password when Thunderbird starts. You don't 'select' a master password though.