Profile can't be created
Firefox has opened successfully for years. Today, I double clicked on the icon, and it will not launch. I uninstalled and reinstalled it two three times and no luck. So I then tried performing the profile creation and got the following result.
Profile couldn’t be created. Probably the chosen folder isn’t writable. [Exception... "Component returned failure code: 0x80520012 (NS_ERROR_FILE_NOT_FOUND) [nsIToolkitProfileService.createProfile]" nsresult: "0x80520012 (NS_ERROR_FILE_NOT_FOUND)" location: "JS frame :: chrome://mozapps/content/profile/createProfileWizard.js :: onFinish :: line 181" data: no]
Not sure how to solve this.
Ŋuɖoɖo si wotia
You may have a corrupt profiles.ini file. Close Firefox. Open your file browser to this hidden location:
- Mac: *~/Library/Application Support/Firefox/
- Linux: *~/.mozilla/firefox/
- Windows: %AppData%\Mozilla\Firefox\
- *C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\
Locate the profiles.ini file. Then rename or delete it.
Firefox should create a new profile. Use this new profile as is. Is the problem still there?
Use the Profile Manager to create a new profile
If you still have an existing profile then click "Choose Folder" in the Profile Manager and browse to the location of a lost profile to recover this profile
https://support.mozilla.org/kb/Managing+profiles
All Replies (2)
Ɖɔɖɔɖo si wotia
You may have a corrupt profiles.ini file. Close Firefox. Open your file browser to this hidden location:
- Mac: *~/Library/Application Support/Firefox/
- Linux: *~/.mozilla/firefox/
- Windows: %AppData%\Mozilla\Firefox\
- *C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\
Locate the profiles.ini file. Then rename or delete it.
Firefox should create a new profile. Use this new profile as is. Is the problem still there?
Use the Profile Manager to create a new profile
If you still have an existing profile then click "Choose Folder" in the Profile Manager and browse to the location of a lost profile to recover this profile
https://support.mozilla.org/kb/Managing+profiles
FredMcD trɔe
No, it doesn't it. Every time I hit the "Finish" button on the "Create the Create Profile Wizard" the following window opens:
Profile couldn’t be created. Probably the chosen folder isn’t writable. [Exception... "Component returned failure code: 0x80520012 (NS_ERROR_FILE_NOT_FOUND) [nsIToolkitProfileService.createProfile]" nsresult: "0x80520012 (NS_ERROR_FILE_NOT_FOUND)" location: "JS frame :: chrome://mozapps/content/profile/createProfileWizard.js :: onFinish :: line 181" data: no]
I've made sure that the specified folders can be written to via their 'rights' and I note the folders are created, but no *.ini files are found in them.