Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wo archive tread sia. Meɖekuku bia biabia yeye ne ehia kpeɖeŋu.

flashback malware upon upgrade

  • 2 ŋuɖoɖowo
  • 1 masɔmasɔ sia le esi
  • 6 views
  • Nuɖoɖo mlɔetɔ WestEnd

dsquid13
dsquid13
more options

I am running OS 10.11.6 but this problem happened prior to my upgrading from 10.9.6. When I do an upgrade to firefox (current is 66.0.3) I get a failure on the restart of firefox. It prompts me to download and reinstall from website. I got to www.mozilla.org and download the mac installation dmg. When I install and restart firefox through a long wait it launches. I then run FlashbackRemoval from F-Secure and it states it found malware.

This has been happening for a long period of time. It happens only when I install an update for Firefox. I have tried to remove Firefox and reinstall but must not be getting all the files removed. Is there a way to uninstall ALL of firefox on a macOS and try and fresh reinstall

I am running OS 10.11.6 but this problem happened prior to my upgrading from 10.9.6. When I do an upgrade to firefox (current is 66.0.3) I get a failure on the restart of firefox. It prompts me to download and reinstall from website. I got to www.mozilla.org and download the mac installation dmg. When I install and restart firefox through a long wait it launches. I then run FlashbackRemoval from F-Secure and it states it found malware. This has been happening for a long period of time. It happens only when I install an update for Firefox. I have tried to remove Firefox and reinstall but must not be getting all the files removed. Is there a way to uninstall ALL of firefox on a macOS and try and fresh reinstall

All Replies (2)

dsquid13
dsquid13 Biabia la
more options

missed adding the screen shot of the flashback log

WestEnd
WestEnd
more options

Look here... F-Secure Flashback Removal Tool finding false positive within Firefox on Mac OS Sierra? https://community.f-secure.com/t5/Other-Home/F-Secure-Flashback-Removal-Tool/td-p/108336