We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wo archive tread sia. Meɖekuku bia biabia yeye ne ehia kpeɖeŋu.

I changed my Thunderbird password on one computer but can't get mail on my main comp. because the "NEXT" link on the "Enter Credentials" window is dead.

  • 3 ŋuɖoɖowo
  • 1 masɔmasɔ sia le esi
  • 4 views
  • Nuɖoɖo mlɔetɔ christ1

stephenrh
stephenrh
more options

I changed my Thunderbird password on one comp. and can't get mail on my main computer because the "NEXT" link on the "Enter Credentials" window is dead. I did find instructions to delete current passwords from Thunderbird through: Tools > Options > Security > Saved Passwords > Remove Al. But after rebooting and starting Thunderbird, it still opens the "Enter Credentials" window that is lifeless and will not react to selecting "Next" Note: the passwords are no longer in the "Saved Passwords" box.

As a close-to-last-resort, I simply updated Thunderbird and it now works just fine.

I changed my Thunderbird password on one comp. and can't get mail on my main computer because the "NEXT" link on the "Enter Credentials" window is dead. I did find instructions to delete current passwords from Thunderbird through: Tools > Options > Security > Saved Passwords > Remove Al. But after rebooting and starting Thunderbird, it still opens the "Enter Credentials" window that is lifeless and will not react to selecting "Next" Note: the passwords are no longer in the "Saved Passwords" box. As a close-to-last-resort, I simply updated Thunderbird and it now works just fine.

stephenrh trɔe

Ŋuɖoɖo si wotia

When your problem is fixed, can you mark the topic as 'Solved' please? Thank you.

Xle ŋuɖoɖo sia le goya me 👍 1

All Replies (3)

christ1
christ1
  • Top 25 Contributor
more options

What version of Thunderbird?

stephenrh
stephenrh Biabia la
more options

I'm sure you would have suggested updating my TBird which is what I have done as a last (WHAT-THE-HELL) resort. And that did the trick. The new version allowed the password to be changed through the TBird options. Thanks; your anticipated suggestion worked.

christ1
christ1
  • Top 25 Contributor
more options

Ɖɔɖɔɖo si wotia

When your problem is fixed, can you mark the topic as 'Solved' please? Thank you.