Messages I mark as junk continue to show up in my inbox. I have already tried the "adaptive junk" setting and it does not work at all. Very frustrated!
I have been dealing with this junk issue for a long time. I read on the forum that you need to teach Thunderbird to recognize junk. I have been doing that for over a year now and it is not working AT ALL. I mark a message as junk and it moves that message into the junk folder. Then, the next day I have another message in my inbox from the same sender. This is becoming really frustrating. I just want those messages to be moved automatically as they should. How can this be fixed?
All Replies (3)
Who is the mail provider? Often, it works better if you tag a message as junk or spam on the account's webmail page, so it's identified and filtered before it's downloaded to TB. Subscribing to the junk/spam folder (with IMAP accounts) in TB lets you monitor the filtering process.
Personally, I have this in place for all accounts and have no need to apply TB's Junk options.
This does not really make sense since I am using Thunderbird to manage all of my email accounts in one place. Having to go to Yahoo to deal with junk kind of defeats the purpose of that.
I didn't say it was the best possible method, just that it may be worth trying instead of depending exclusively on TB's junk controls - which you have found inadequate.