Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wo archive tread sia. Meɖekuku bia biabia yeye ne ehia kpeɖeŋu.

Why does my BTINternet Yahoomail web-access to my email account only partially replicate the folder stuctures set up within my Thunderbird?

  • 3 ŋuɖoɖowo
  • 2 masɔmasɔ sia le wosi
  • 4 views
  • Nuɖoɖo mlɔetɔ christ1

david.shillibier2
david.shillibier2
more options

I have Thunderbird to access my BTInternet mail provider on my Windows 10 PC. I access my emails via the internet using BT Yahoo. My BT Yahoo mail app only partially replicates the folder structure which I have successfully set up under Thunderbird.

How do I ensure that emails in folders in Thunderbird are fully replicated in Yahoo and therefore are able toact as relaible backups?

Dealings wiht BT this morning has proved that the BT web mail service is operating properly.

Do I need to modify my Thunderbird settings t ensure all folders and their contents are visible through BT Yahoo?

I have Thunderbird to access my BTInternet mail provider on my Windows 10 PC. I access my emails via the internet using BT Yahoo. My BT Yahoo mail app only partially replicates the folder structure which I have successfully set up under Thunderbird. How do I ensure that emails in folders in Thunderbird are fully replicated in Yahoo and therefore are able toact as relaible backups? Dealings wiht BT this morning has proved that the BT web mail service is operating properly. Do I need to modify my Thunderbird settings t ensure all folders and their contents are visible through BT Yahoo?

All Replies (3)

christ1
christ1
  • Top 25 Contributor
more options

What is your account type - POP or IMAP?

david.shillibier2
david.shillibier2 Biabia la
more options

Hi

Thanks for your note.

My BTINternet email account is an IMAP account

I still only have partially replicated folder structures from Thunderbird on it

christ1
christ1
  • Top 25 Contributor
more options

Please post your Troubleshooting Information. At the top right of the Thunderbird window, click the menu button , then select Help > Troubleshooting Information. Press the "Copy text to clipboard button" and paste the information into your reply.