Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wo archive tread sia. Meɖekuku bia biabia yeye ne ehia kpeɖeŋu.

Firefox cannot load any pages including "about:config"

  • 2 ŋuɖoɖowo
  • 2 masɔmasɔ sia le wosi
  • 16 views
  • Nuɖoɖo mlɔetɔ igwill

igwill
igwill
more options

Hi,

Firefox cannot load any pages for me, and gets stuck saying "Connecting..." in the tab label. Oddly, it does not get even this far with the initial "New Tab" - that tab is always totally unresponsive to even trying.

The problem can be alleviated for a single instance by refreshing Firefox, however it returns after closing/re-opening.

Safe mode, re-install, firewall off and checking the trusted programs list have been tried.

Any idea what the problem is?

Thanks!

Hi, Firefox cannot load any pages for me, and gets stuck saying "Connecting..." in the tab label. Oddly, it does not get even this far with the initial "New Tab" - that tab is always totally unresponsive to even trying. The problem can be alleviated for a single instance by refreshing Firefox, however it returns after closing/re-opening. Safe mode, re-install, firewall off and checking the trusted programs list have been tried. Any idea what the problem is? Thanks!

Ŋuɖoɖo si wotia

hi, this sounds like a problem that may be caused by the new multi-process architecture in firefox (codename "e10s"): https://blog.mozilla.org/futurereleases/2016/08/02/whats-next-for-multi-process-firefox/

please try disabling e10s like this: enter about:config into the firefox address bar (confirm the info message in case it shows up) & search for the preference named browser.tabs.remote.autostart.2. double-click it and change its value to false and restart the browser.

Xle ŋuɖoɖo sia le goya me 👍 2

All Replies (2)

philipp
philipp
  • Moderator
more options

Ɖɔɖɔɖo si wotia

hi, this sounds like a problem that may be caused by the new multi-process architecture in firefox (codename "e10s"): https://blog.mozilla.org/futurereleases/2016/08/02/whats-next-for-multi-process-firefox/

please try disabling e10s like this: enter about:config into the firefox address bar (confirm the info message in case it shows up) & search for the preference named browser.tabs.remote.autostart.2. double-click it and change its value to false and restart the browser.

igwill
igwill Biabia la
more options

Hi,

That works, thank you for the fast reply too!

I'm not sure why trying to enter about:config didn't work before, but I'm certainly glad I was able to get in this time.