Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashing repeatedly

  • 2 ŋuɖoɖowo
  • 4 masɔmasɔ sia le wosi
  • 5 views
  • Nuɖoɖo mlɔetɔ FredMcD

more options

Firefox has been crashing for me all day and caused a bluescreen during one of the crashes. These are codes I was able to get from the latest crashes. bp-7f283694-2b7b-4bda-83d5-fbc5b2161226 12/25/2016 7:05 PM bp-ffee1dc0-958b-4db5-ac67-d2d672161226 12/25/2016 6:56 PM bp-d969df6d-768b-49d1-810d-148dc2161226

Firefox has been crashing for me all day and caused a bluescreen during one of the crashes. These are codes I was able to get from the latest crashes. bp-7f283694-2b7b-4bda-83d5-fbc5b2161226 12/25/2016 7:05 PM bp-ffee1dc0-958b-4db5-ac67-d2d672161226 12/25/2016 6:56 PM bp-d969df6d-768b-49d1-810d-148dc2161226

All Replies (2)

more options

After a crash, you should see the Mozilla Crash Reporter appear. This link will help you fix crashes and show you how to get more help if you're having difficulties. https://support.mozilla.org/en-US/kb/firefox-crashes-troubleshoot-prevent-and-get-help

more options

Product Firefox Release Channel release Version 50.1.0 Build ID 20161208153507 OS Windows 7 OS Version 6.1.7601 Service Pack 1

bp-7f283694-2b7b-4bda-83d5-fbc5b2161226

Signature: CallTraceHook<T>

This is for Sumo's Related Bugs 1267873 NEW --- crash in CallTraceHook<T> +++++++++++++++++++++++++++++++++++++++++++++ bp-ffee1dc0-958b-4db5-ac67-d2d672161226

Signature: js::BaseShape::traceChildrenSkipShapeTable

Nvwgf2um.dll = NVIDIA Compatible D3D10 Driver = NVIDIA Corporation

This is for Sumo's Related Bugs 1287358 NEW --- Crash in js::BaseShape::traceChildrenSkipShapeTable ++++++++++++++++++++++++++++++++++++++++++++ bp-d969df6d-768b-49d1-810d-148dc2161226

Signature: js::DispatchTyped<T>

Nvwgf2um.dll = NVIDIA Compatible D3D10 Driver = NVIDIA Corporation

This is for Sumo's Related Bugs 1266870 RESOLVED DUPLICATE crash in js::AtomizeString and other signatures, starting 2016-04-21

1260754 RESOLVED DUPLICATE crash in js::DispatchTyped<T>


See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration