Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox updates and

  • 4 ŋuɖoɖowo
  • 1 masɔmasɔ sia le esi
  • 1 view
  • Nuɖoɖo mlɔetɔ 80vette

more options

Few questions here 80 % of the time get a update to firefox, after updates get a msg " could not find the mozilla runtime". so thankfully I have ie to get back to the inet and download the new updated version then uninstall and install the new version.. This has been going on for the past year,(I realize the using xp is not right but still), also running norton 360 and spybot 1.6 do not disable it when run the update.. Any ideas ?? Some day may not have ie to get the new version download so other than download it first if get this error is there a way around to get to the inet to download the new version ?? Also the settings for accepting cookies from sites, sometimes these remain other times they all disappear, this just occurred with ver 39 update on my laptop with win 7 (does not run norton, but eset nod) and has happened with xp previously and prior to being discontinued. Why does firefox get updates like every week ??? Seems extreme and un-necessay to me

Few questions here 80 % of the time get a update to firefox, after updates get a msg " could not find the mozilla runtime". so thankfully I have ie to get back to the inet and download the new updated version then uninstall and install the new version.. This has been going on for the past year,(I realize the using xp is not right but still), also running norton 360 and spybot 1.6 do not disable it when run the update.. Any ideas ?? Some day may not have ie to get the new version download so other than download it first if get this error is there a way around to get to the inet to download the new version ?? Also the settings for accepting cookies from sites, sometimes these remain other times they all disappear, this just occurred with ver 39 update on my laptop with win 7 (does not run norton, but eset nod) and has happened with xp previously and prior to being discontinued. Why does firefox get updates like every week ??? Seems extreme and un-necessay to me

All Replies (4)

more options

Its possible that other add ons or extensions are also updating if you have these set to automatic updates.

more options

No I am manually doing the updates. Only set to notify me.

more options

Ok if it is a hot update you can check the update history here: Go to about:support in a new url bar and click on "show update history"

more options

Ok in about, thru the help but no link to support..but still not sure that is going to help me with the issue ???