Exactly after showing "Mail sent successfully" TB freezes for a minute or more.
I use IMAP on Rackspace and Google accounts (also on IMAP).
Gloda reindexed.
Working on Windows 8.1 64-bit,on a Microsoft Surface Pro 3 . Task Manager says, TB uses about 283 MB of memory.
Here is my trouble shooting information. Help MOST WELCOME!
Application Basics
Name: Thunderbird Version: 31.6.0 User Agent: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:31.0) Gecko/20100101 Thunderbird/31.6.0 Profile Folder: Show Folder
(Local drive) Application Build ID: 20150330093429 Enabled Plugins: about:plugins Build Configuration: about:buildconfig Memory Use: about:memory
Mail and News Accounts account1: INCOMING: account1, , (imap) imap.googlemail.com:993, SSL, passwordCleartext OUTGOING: smtp.googlemail.com:465, SSL, passwordCleartext, true
account2: INCOMING: account2, , (none) Local Folders, plain, passwordCleartext
account3: INCOMING: account3, , (imap) secure.emailsrvr.com:143, alwaysSTARTTLS, passwordCleartext OUTGOING: secure.emailsrvr.com:587, alwaysSTARTTLS, passwordCleartext, true
account4: INCOMING: account4, , (imap) secure.emailsrvr.com:143, alwaysSTARTTLS, passwordCleartext OUTGOING: secure.emailsrvr.com:587, alwaysSTARTTLS, passwordCleartext, true OUTGOING: secure.emailsrvr.com:587, alwaysSTARTTLS, passwordCleartext, false
account5: INCOMING: account5, , (imap) imap.googlemail.com:993, SSL, passwordCleartext OUTGOING: smtp.googlemail.com:465, SSL, passwordCleartext, true
Crash Reports
Extensions Google Contacts, 0.7.12, true, {BDD92442-0534-4D6F-A966-BAB7D561D781} Lightning, 3.3.3, true, {e2fda1a4-762b-4020-b5ad-a41df1933103} mmsAutoCorrect, 1.0.3, true, [email protected] Provider for Google Calendar, 1.0.4, true, {a62ef8ec-5fdc-40c2-873c-223b8a6925cc} Thunderbird Conversations, 2.8.1, true, [email protected]
Important Modified Preferences
Name: Value
accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.capacity: 358400 browser.cache.disk.smart_size_cached_value: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false extensions.lastAppVersion: 31.6.0 font.internaluseonly.changed: false font.name.monospace.el: Consolas font.name.monospace.tr: Consolas font.name.monospace.x-baltic: Consolas font.name.monospace.x-central-euro: Consolas font.name.monospace.x-cyrillic: Consolas font.name.monospace.x-unicode: Consolas font.name.monospace.x-western: Consolas font.name.sans-serif.el: Calibri font.name.sans-serif.tr: Calibri font.name.sans-serif.x-baltic: Calibri font.name.sans-serif.x-central-euro: Calibri font.name.sans-serif.x-cyrillic: Calibri font.name.sans-serif.x-unicode: Calibri font.name.sans-serif.x-western: Times New Roman font.name.serif.el: Cambria font.name.serif.tr: Cambria font.name.serif.x-baltic: Cambria font.name.serif.x-central-euro: Cambria font.name.serif.x-cyrillic: Cambria font.name.serif.x-unicode: Cambria font.name.serif.x-western: Cambria font.size.fixed.el: 14 font.size.fixed.tr: 14 font.size.fixed.x-baltic: 14 font.size.fixed.x-central-euro: 14 font.size.fixed.x-cyrillic: 14 font.size.fixed.x-unicode: 14 font.size.fixed.x-western: 14 font.size.variable.el: 17 font.size.variable.tr: 17 font.size.variable.x-baltic: 17 font.size.variable.x-central-euro: 17 font.size.variable.x-cyrillic: 17 font.size.variable.x-unicode: 17 font.size.variable.x-western: 14 gfx.direct3d.last_used_feature_level_idx: 0 mail.openMessageBehavior.version: 1 mail.winsearch.enable: true mail.winsearch.firstRunDone: true mail.winsearch.global_reindex_time: 1428639863 mailnews.database.global.datastore.id: e74b6b22-9cf1-47c4-8be3-cf05de9e498 mailnews.database.global.views.conversation.columns: {"threadCol":{"visible":true,"ordinal":"1"},"flaggedCol":{"visible":true,"ordinal":"3"},"attachmentCol":{"visible":false… mailnews.database.global.views.global.columns: {"threadCol":{"visible":true,"ordinal":"1"},"flaggedCol":{"visible":true,"ordinal":"3"},"attachmentCol":{"visible":false… network.cookie.prefsMigrated: true places.database.lastMaintenance: 1430093573 places.history.expiration.transient_current_max_pages: 104858 plugin.importedState: true
Graphics
Adapter Description: Intel(R) HD Graphics 5000 Vendor ID: 0x8086 Device ID: 0x0a26 Adapter RAM: Unknown Adapter Drivers: igdumdim64 igd10iumd64 igd10iumd64 igdumdim32 igd10iumd32 igd10iumd32 Driver Version: 10.18.14.4029 Driver Date: 11-18-2014 Direct2D Enabled: true DirectWrite Enabled: true (6.3.9600.17415) ClearType Parameters: ClearType parameters not found WebGL Renderer: false GPU Accelerated Windows: 2/2 Direct3D 10
AzureCanvasBackend: direct2d AzureSkiaAccelerated: 0 AzureFallbackCanvasBackend: cairo AzureContentBackend: direct2d
JavaScript
Incremental GC: 1
Accessibility
Activated: 1 Prevent Accessibility: 0
Library Versions
Expected minimum version Version in use
NSPR 4.10.6 4.10.6
NSS 3.16.2.3 Basic ECC 3.16.2.3 Basic ECC
NSS Util 3.16.2.3 3.16.2.3
NSS SSL 3.16.2.3 Basic ECC 3.16.2.3 Basic ECC
NSS S/MIME 3.16.2.3 Basic ECC 3.16.2.3 Basic ECC
Ŋuɖoɖo si wotia
This solved the trick. Basically changed the SMTP port from 587 to 465. Also changed security from STARTTLS to SSL/TLS.
http://www.rackspace.com/apps/support/portal/1070
Phew!
Xle ŋuɖoɖo sia le goya me 👍 0All Replies (1)
Ɖɔɖɔɖo si wotia
This solved the trick. Basically changed the SMTP port from 587 to 465. Also changed security from STARTTLS to SSL/TLS.
http://www.rackspace.com/apps/support/portal/1070
Phew!