Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wo archive tread sia. Meɖekuku bia biabia yeye ne ehia kpeɖeŋu.

I need to retrieve my previous profile to get to my bookmarks. I created a new one accidently today and don't know the name of the previous profile.

  • 2 ŋuɖoɖowo
  • 1 masɔmasɔ sia le esi
  • 11 views
  • Nuɖoɖo mlɔetɔ cor-el

lamora
lamora
more options

I need to retrieve information from my previous profile and I don't know what that label is or how to find out.

I need to retrieve information from my previous profile and I don't know what that label is or how to find out.

All Replies (2)

the-edmeister
the-edmeister
  • Moderator
more options

See this KB article - https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Did you reset Firefox or did you use the Profile Manager to create a new profile?

When you reset Firefox then a new profile is created and some personal data (bookmarks, history, cookies, passwords, form data) is automatically imported and the current profile folder will be moved to the desktop to an "Old Firefox Data" folder. Installed extensions and other customizations (toolbars, prefs) that you have made are lost and need to be redone.

It is possible to recover data from the old profile, but be cautious not to copy corrupted files to avoid carrying over problems.