The broswer goes nuts, then crashes.
Recently - in the past month or so - I've been having this problem where if I've run firefox for too long, the top toolbars will suddenly disappear and the space will reset to the computer theme glass color (in Windows 7). The images will appear and disappear if I run my mouse over them. The browser will work for another 10-20 seconds, giving me time to close out of my tabs and windows, before it crashes.
(I'll try to attach a GIF I took of the problem in a comment, my description doesn't do the thing justice.)
Two months ago I reset my browser because the addon Stylish wasn't working. However this problem appeared after I downloaded a couple updates, so I don't think it's related. And firefox has crashed without any scripts being active on any tabs; it has also begun to crash randomly, with no toolbar-disappearing act at all. Before resetting the browser I installed the addons FEBE and OPIE, and since then I've also added Weather Forecast and Session Manager, the latter because of the crashing problem.
I love using Firefox and I don't want to switch, but this problem has been getting worse and worse. When it started it only happened once in a while - now it's happening up to three times a day. I close my windows preemptively sometimes and watch all videos on Explorer. I'd like to get this fixed before my finals start.
All Replies (5)
GIF of the problem attached.
We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.
- Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
- Copy the 5 most recent Report IDs that start with bp- and then go back to your forum question and paste that into the "Post a Reply" box. (Please don't take a screenshot of your crashes, just copy and paste the ID's. The below image is just an example of what your Firefox screen should look like)
Thank you for your help!
More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.
bp-1e8a2df4-c618-49fc-82b7-c4c9f2141206 12/6/2014 5:54 PM bp-655e8af6-1d89-404e-ad9c-295742141204 12/4/2014 9:58 AM bp-399f4fea-2978-422a-8be0-8e46c2141204 12/3/2014 10:12 PM bp-c9054420-ca65-49bd-834c-3d4be2141202 12/2/2014 6:07 PM bp-aa8aa6c1-a7ea-4358-b95e-a0a902141129 11/29/2014 11:40 AM
You can try to disable OMTC and leave hardware acceleration in Firefox enabled.
- about:config page: layers.offmainthreadcomposition.enabled = false
You can open the about:config page via the location/address bar. You can accept the warning and click "I'll be careful" to continue.
You can try to disable hardware acceleration in Firefox.
- Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"
You need to close and restart Firefox after toggling this setting.
So it's only crashed twice since I did those two things on Saturday...but then about 10 minutes ago guess which addon decided to stop working. That's right, folks, Stylish.
I'm gonna backup and reset Firefox again unless you can think of something better to do.