Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Getting the "..your video player might be outdated" pop-up

  • 4 ŋuɖoɖowo
  • 3 masɔmasɔ sia le wosi
  • 1 view
  • Nuɖoɖo mlɔetɔ wonderchild

more options

I know a bunch of people have asked this very question but I can't seem to resolve this issue. When trying to watch/stream videos on the internet, if the video is on pause and/or running for several minutes, something will pop up that says: "You are currently browsing the web with Firefox and your Video Player might be outdated" while trying to get me to install whatever it is they want you to install.

I've followed some of the advice given to others but I can't seem to avoid getting this pop-up when watching a video. I've tried running my antivirus, I went into plugins and updated Silverlight Plug In (which needed to be updated), and I even reset Firefox. But I keep getting the pop-up.

Any suggestions as to what I could do? Thank you!

I know a bunch of people have asked this very question but I can't seem to resolve this issue. When trying to watch/stream videos on the internet, if the video is on pause and/or running for several minutes, something will pop up that says: "You are currently browsing the web with Firefox and your Video Player might be outdated" while trying to get me to install whatever it is they want you to install. I've followed some of the advice given to others but I can't seem to avoid getting this pop-up when watching a video. I've tried running my antivirus, I went into plugins and updated Silverlight Plug In (which needed to be updated), and I even reset Firefox. But I keep getting the pop-up. Any suggestions as to what I could do? Thank you!

All Replies (4)

more options

I'll add a screenshot.

I also downloaded Chrome to see if I would have the same issue and I did. So I guess it's not the browser but my computer?

more options

It seems to be a pop-up virus try to use this article

more options

Actually you can get this site redirect even on Mac OSX and Linux to show it is not necessarily due to a virus.

more options

I think I fixed it! I installed Adblock Plus and that has prevented pop-ups. I tried pretty much everything people suggested and this is the only thing that has worked.

Thank you for your help.