Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Images suddenly disappear after loading. how can I fix this?

  • 3 ŋuɖoɖowo
  • 2 masɔmasɔ sia le wosi
  • 18 views
  • Nuɖoɖo mlɔetɔ cor-el

more options

Recently I had a problem with my proxy setting and I reset my Freegate settings. After that something bad happened. Whenever I search something is Google image and load an image in new tab, it takes a little time to load the image completely but right after that the image disappears. Sometimes suddenly a tab opens and says that my player setting should be updated; but when I download the "player-setup.exe" file, it quickly disappears from that folder! Once I could copy it before disappearing, but when I clicked on it, an error occurred that "it's not a valid application". My Firefox is the latest version. But I also have other problems with it and I don't know why.

Recently I had a problem with my proxy setting and I reset my Freegate settings. After that something bad happened. Whenever I search something is Google image and load an image in new tab, it takes a little time to load the image completely but right after that the image disappears. Sometimes suddenly a tab opens and says that my player setting should be updated; but when I download the "player-setup.exe" file, it quickly disappears from that folder! Once I could copy it before disappearing, but when I clicked on it, an error occurred that "it's not a valid application". My Firefox is the latest version. But I also have other problems with it and I don't know why.

All Replies (3)

more options

First, update your Shockwave Flash.http://get.adobe.com/shockwave/

more options

Open the Add-ons Manager. Press the <Alt> or <F10> key to bring up the tool bar. Followed by;

Windows; Tools Linux; Edit Mac; application name

Then Add-ons.

Hot key; <Control> (Mac: <Command>) <Shift> A)

On the left side of the page, select Plugins. At the top right is a link to check your plugins.

more options

This smell like you were trying to safe malware, so it might have been your AV software that noticed this file and removed it to prevent infection.

If you get a pop-up message asking to update Firefox or plugins then such a message is likely a scam and you should never respond to such an alert to avoid getting infected with malware.

  • Only update Firefox via "Help > About" or by downloading and installing Firefox from the Mozilla server and never via a pop-up or link on a web page.
  • Plugins should only be updated via the plugin itself or by visiting the home page of the plugin.