We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Pomoc pśepytaś

Glědajśo se wobšudy pomocy. Njenapominajomy was nigda, telefonowy numer zawołaś, SMS pósłaś abo wósobinske informacije pśeraźiś. Pšosym dajśo suspektnu aktiwitu z pomocu nastajenja „Znjewužywanje k wěsći daś“ k wěsći.

Dalšne informacije

I want to sync my desktop with my Android. The Firefox Support instructions dont work for me

  • 4 wótegrona
  • 1 ma toś ten problem
  • 7 naglědow
  • Slědne wótegrono wót the-edmeister

more options

The Support instructions say to to the following:

"At the top of the Firefox window, click the Firefox button and select Set Up Sync. The Firefox Sync Setup window will open."

However, my Firefox button doe s not have an option to "Set up Sync." There is an option to :"Sync now" but clicking that does not appear to do anything.

I have checked under Help to assure I am using the latest version of Firefox, That does not seem to be the source of the problem

The Support instructions say to to the following: "At the top of the Firefox window, click the Firefox button and select Set Up Sync. The Firefox Sync Setup window will open." However, my Firefox button doe s not have an option to "Set up Sync." There is an option to :"Sync now" but clicking that does not appear to do anything. I have checked under Help to assure I am using the latest version of Firefox, That does not seem to be the source of the problem

Wubrane rozwězanje

Is the Android version also Firefox 28?

Firefox 29 has a new version of Sync and once a Sync account has been updated to the new Sync, it is not compatible with Firefox 28 and earlier.


added a key word = not to my response - sorry for that omission - Ed

Toś to wótegrono w konteksće cytaś 👍 0

Wšykne wótegrona (4)

more options

Wubrane rozwězanje

Is the Android version also Firefox 28?

Firefox 29 has a new version of Sync and once a Sync account has been updated to the new Sync, it is not compatible with Firefox 28 and earlier.


added a key word = not to my response - sorry for that omission - Ed

Wót the-edmeister změnjony

more options

I just downloaded Firefox on my Android a few days ago, so I assume it is the current version

more options

I just downloaded Firefox on my Android a few days ago, so I assume it is the current version

more options

If that is the case, you will need to upgrade the desktop / laptop that you posted here with to Firefox 29.