Firefox crashes on volusion store using Roboform
Hello Support,
I have been having trouble using the log-in feature on one website. It is my ecommerce website admin area powered by Volusion. Everytime I try to log-in I receive a error message (see screenshot ) and Firefox Closes. I have never had this issue before. I installed earlier versions of firefox (back to 6.0.2) and the issue still is occuring.
I am not sure if this is a Mozilla issue or a Roboform issue or both. Roboform works perfectly in IE9. I am sending this same problem to Roboform to see if they may have a solution. Until then I will use IE9 to log-into my ecommerce store.
Firefox has sent several crash reports regarding this issue.
Thanks,
Marc
Wšykne wótegrona (2)
Update to the latest Roboform v 7.6.2
http://www.roboform.com/support/news
Install Roboform Version 7.6.2 for Firefox 7+ compatibility.
I would definitely try updating your RF version on our Web site. If that does not work please send a support ticket to our supporters at http://www.roboform.com/support.