We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Pomoc pśepytaś

Glědajśo se wobšudy pomocy. Njenapominajomy was nigda, telefonowy numer zawołaś, SMS pósłaś abo wósobinske informacije pśeraźiś. Pšosym dajśo suspektnu aktiwitu z pomocu nastajenja „Znjewužywanje k wěsći daś“ k wěsći.

Dalšne informacije

Updates lock up when "connecting to the update server"

  • 1 wótegrono
  • 4 maju toś ten problem
  • 6 naglědow
  • Slědne wótegrono wót cor-el

more options

When I open Firefox, I get a window that says something like 'it is strongly recommended that you apply this update as soon as possible". When I click next, the window says "connecting to the update server...." with a progress bar that just goes on and on and it never finishes. This has been going on for a few weeks, but I can't say for sure if it is every time FF opens; I leave it open a lot.

When I open Firefox, I get a window that says something like 'it is strongly recommended that you apply this update as soon as possible". When I click next, the window says "connecting to the update server...." with a progress bar that just goes on and on and it never finishes. This has been going on for a few weeks, but I can't say for sure if it is every time FF opens; I leave it open a lot.

Wšykne wótegrona (1)

more options

Do a clean (re-)install:

  • Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
  • Do not remove personal data if you uninstall the current version.
  • It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.

Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.