Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Avatar for Username

Pomoc pśepytaś

Glědajśo se wobšudy pomocy. Njenapominajomy was nigda, telefonowy numer zawołaś, SMS pósłaś abo wósobinske informacije pśeraźiś. Pšosym dajśo suspektnu aktiwitu z pomocu nastajenja „Znjewužywanje k wěsći daś“ k wěsći.

Dalšne informacije

Toś ta nitka jo se archiwěrowała. Pšosym stajśo nowe pšašanje, joli trjebaśo pomoc.

What would cause a Firefox 3.6.13 user to have typed entries dissapear?

  • 3 wótegrona
  • 1 ma toś ten problem
  • 3 naglědy
  • Slědne wótegrono wót sbrande

sbrande
sbrande
more options

Firefox 3.6.13 works great for all the clients of my site. However, 1 client with 3.6.13 cannot even log in - his typed User ID simply disappears and he goes no further. I have cleared his cookies and cache, but no luck. What could cause this error?

Firefox 3.6.13 works great for all the clients of my site. However, 1 client with 3.6.13 cannot even log in - his typed User ID simply disappears and he goes no further. I have cleared his cookies and cache, but no luck. What could cause this error?

Wót sbrande změnjony

Wšykne wótegrona (3)

sbrande
sbrande Pšašaŕ
more options

Since I wrote this, the client was able to log in normally in Safe Mode. So he reloaded Firefox but still gets the same problem in normal Firefox. Is there any one out there who could shed some light on this?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

  • Use "Disable all add-ons" on the Safe mode start window to disable all extensions.
  • Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")

See:

sbrande
sbrande Pšašaŕ
more options

Thanks, this did the trick. It was an add-on that we now disabled.

i reaaly appreciate it.