We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Pomoc pśepytaś

Glědajśo se wobšudy pomocy. Njenapominajomy was nigda, telefonowy numer zawołaś, SMS pósłaś abo wósobinske informacije pśeraźiś. Pšosym dajśo suspektnu aktiwitu z pomocu nastajenja „Znjewužywanje k wěsći daś“ k wěsći.

Dalšne informacije

Toś ta nitka jo se archiwěrowała. Pšosym stajśo nowe pšašanje, joli trjebaśo pomoc.

firefox freezes entire computer as it tries to reopen windows that caused it to crash. How to restart Firefox with a blank tab?

  • 1 wótegrono
  • 1 ma toś ten problem
  • 9 naglědow
  • Slědne wótegrono wót cor-el

AnonymousUser
AnonymousUser
more options

When Firefox is "improperly shutdown" or crashes, and I try to restart it, it tries to recover the windows / tabs from previous session (one of which probably caused the crash), this causes my entire computer to freeze up. It also freezes up even when I try to start Firefox in "Safe Mode." Uninstalling and then re-installing does not seem to help. Any ideas?

Crash ID(s)

cc2afdf1-fd67-41d0-9ad9-3c2e62100218

User Agent

Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; GTB6; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.04506.30; .NET CLR 3.0.04506.648; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)

When Firefox is "improperly shutdown" or crashes, and I try to restart it, it tries to recover the windows / tabs from previous session (one of which probably caused the crash), this causes my entire computer to freeze up. It also freezes up even when I try to start Firefox in "Safe Mode." Uninstalling and then re-installing does not seem to help. Any ideas? == Crash ID(s) == cc2afdf1-fd67-41d0-9ad9-3c2e62100218 == User Agent == Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; GTB6; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.04506.30; .NET CLR 3.0.04506.648; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)

Wšykne wótegrona (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Set the pref browser.sessionstore.max_resumed_crashes to 0 on the about:config page to get the about:sessionrestore page immediately with the first restart after a crash has occurred or the Task Manager was used to close Firefox.

See: https://wiki.mozilla.org/Session_Restore#Preferences http://kb.mozillazine.org/Browser.sessionstore.max_resumed_crashes

See also http://kb.mozillazine.org/Session_Restore#Firefox_keeps_crashing_after_restoring_a_session