We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Pomoc pśepytaś

Glědajśo se wobšudy pomocy. Njenapominajomy was nigda, telefonowy numer zawołaś, SMS pósłaś abo wósobinske informacije pśeraźiś. Pšosym dajśo suspektnu aktiwitu z pomocu nastajenja „Znjewužywanje k wěsći daś“ k wěsći.

Dalšne informacije

Toś ta nitka jo se archiwěrowała. Pšosym stajśo nowe pšašanje, joli trjebaśo pomoc.

Firefox won't load hyperlinks from university Canvas pages

  • 1 wótegrono
  • 1 ma toś ten problem
  • 3 naglědy
  • Slědne wótegrono wót Terry

timmeers
timmeers
more options

I am able to successfully load any webpage to which I browse. Firefox opens hyper links normally, UNLESS it happens to be on my school's website under the Canvas platform. Quizzes and tests will not load. The quiz "page" loads, but the internal data does not... that is to say, the external framework of the page loads, but none of the actual material loads. I do not have any add-ons or additional extensions loading on my browser, so it's some kind of miscommunication between the school and Firefox. If I use Microsoft Edge, the page loads up completely normal with no hitches... BUT Firefox is my preferred browser.

Any idea what's the hang-up?

I am able to successfully load any webpage to which I browse. Firefox opens hyper links normally, UNLESS it happens to be on my school's website under the Canvas platform. Quizzes and tests will not load. The quiz "page" loads, but the internal data does not... that is to say, the external framework of the page loads, but none of the actual material loads. I do not have any add-ons or additional extensions loading on my browser, so it's some kind of miscommunication between the school and Firefox. If I use Microsoft Edge, the page loads up completely normal with no hitches... BUT Firefox is my preferred browser. Any idea what's the hang-up?

Wšykne wótegrona (1)

Terry
Terry
more options

Have you enabled the preference in about:config to resist fingerprinting? That may cause the problem. I understand that you can create an exception for canvas changing this preference to false: privacy.resistFingerprinting.autoDeclineNoUserInputCanvasPrompts which (apparently) results in the site asking you for permission to allow.

https://support.mozilla.org/en-US/kb/firefox-protection-against-fingerprinting

If you haven't done that, try clearing cookies for the site and the cache.

https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox https://support.mozilla.org/en-US/kb/how-clear-firefox-cache

Wót Terry změnjony