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In Thunderbird, pdf attachments do not always open properly. Sometimes I get a blank page. Also, I cannot save pdf attachments. I can print them, however.

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  • Slědne wótegrono wót davelaneyxy

Robert Cronin
Robert Cronin
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In Thunderbird, pdf attachments do not always open properly. Sometimes I get a blank page. Also, I cannot save pdf attachments.

In Thunderbird, pdf attachments do not always open properly. Sometimes I get a blank page. Also, I cannot save pdf attachments.

Wšykne wótegrona (1)

davelaneyxy
davelaneyxy
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I have the same problem at home and at work on many computers.

I have seen it where the .pdf file opens fine (either as a new tab in Thunderbird, or as a file in my default .pdf reader, or as a saved file) then later the same day I get a blank screen (and saving it results in a 1KB file with garbage in it).

Moving or copying the email with the attachment to a different folder SOMETIMES works and sometime not (on EXACTLY the same Email). For example while in the INBOX the .pdf file was opening but when I the email was moved to a subfolder the problem occurred. Moving the Email back to the INBOX fixed it once but when I repeated the steps it failed.

If I forward the email to another account and open the email in a non-Thunderbird program the .pdf attachment opens fine.

In other words, this is an intermittent problem. All these problems started when Thunderbird added the ability to view a .pdf file within Thunderbird (as a new tab).