Avatar for Username

Pomoc pśepytaś

Glědajśo se wobšudy pomocy. Njenapominajomy was nigda, telefonowy numer zawołaś, SMS pósłaś abo wósobinske informacije pśeraźiś. Pšosym dajśo suspektnu aktiwitu z pomocu nastajenja „Znjewužywanje k wěsći daś“ k wěsći.

Dalšne informacije

Toś ta nitka jo se archiwěrowała. Pšosym stajśo nowe pšašanje, joli trjebaśo pomoc.

Convert to PDF

  • 4 wótegrona
  • 1 ma toś ten problem
  • 7 naglědow
  • Slědne wótegrono wót pjaj

pjaj
pjaj
more options

Select several emails Right click on the group click on "Save selected messages" Click on PDF Answer OK to the two questions Nothing happens. No storage location option is offered.

Is the PDF being generated? If so where is it stored? Is this feature broken?

Select several emails Right click on the group click on "Save selected messages" Click on PDF Answer OK to the two questions Nothing happens. No storage location option is offered. Is the PDF being generated? If so where is it stored? Is this feature broken?

Wšykne wótegrona (4)

Toad-Hall
Toad-Hall
  • Top 25 Contributor
more options

I'm using version 60.6.1 on Windows 10 OS. Just checked using same process as you mention. After answering yes to two questions a window opens so I can choose a folder and both pdf docs are created. So this is working.

What OS are you using? what version of Thunderbird?

Test in Safe Mode: https://support.mozilla.org/en-US/kb/safe-mode-thunderbird

Do you get same issue?

If yes, please restart computer in 'Safe Mode with networking' Then start Thunderbird as normal. Do you get same issue?

pjaj
pjaj Pšašaŕ
more options

Hi, I'm also using Windows 10 64bit with Thunderbird 60.6.1. However, restarting it in safe mode there are fewer options in the first menu, and "Save selected messages" isn't one of them, so I can get no further with the test.

In the meantime, in normal mode, I ticked the two "don't ask me again" boxes on the subsequent questions and as soon as I click on "PDF" in the second options menu, both menus disappear and nothing else happens.

Toad-Hall
Toad-Hall
  • Top 25 Contributor
more options

What version of 'ImportExportTools' are you using? I'm using 3.3.2

pjaj
pjaj Pšašaŕ
more options

Nailed it! I had V3.3.0 which claimed not to have any update available, but I re-installed it and it then showed V3.3.2 which works. Thanks for all your help.

Switched it to automatic update from "Default"

Wót pjaj změnjony