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Toś ta nitka jo se archiwěrowała. Pšosym stajśo nowe pšašanje, joli trjebaśo pomoc.

recipient can't see the email thread

  • 1 wótegrono
  • 1 ma toś ten problem
  • 1 naglěd
  • Slědne wótegrono wót sfhowes

yoder1984
yoder1984
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My recipients are complaining that they can't see the thread of an email conversation. Can someone make a suggestion?

My recipients are complaining that they can't see the thread of an email conversation. Can someone make a suggestion?

Wubrane rozwězanje

Do you 'automatically quote the original message when replying' as set in Composition & Addressing, under Tools/Account Settings? Does the entire thread appear in the sent messages? If it does, it's possible the recipients have their email program set to collapse or omit quoted text.

Toś to wótegrono w konteksće cytaś 👍 0

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sfhowes
sfhowes
  • Top 10 Contributor
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Wubrane rozwězanje

Do you 'automatically quote the original message when replying' as set in Composition & Addressing, under Tools/Account Settings? Does the entire thread appear in the sent messages? If it does, it's possible the recipients have their email program set to collapse or omit quoted text.