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The right click menu and the address bar don't work

  • 4 wótegrona
  • 1 ma toś ten problem
  • 106 naglědow
  • Slědne wótegrono wót tamarb

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Things suddenly changed in the right click menu (see image - the 'search' option has been removed, 'open in new tab' doesn't work, video options have been added), and the address bar doesn't work either when I put in a URL or search term. I tried opening in safe mode but that doesn't help.

Things suddenly changed in the right click menu (see image - the 'search' option has been removed, 'open in new tab' doesn't work, video options have been added), and the address bar doesn't work either when I put in a URL or search term. I tried opening in safe mode but that doesn't help.
Pśipowjesone fota wobrazowki

Wót tamarb změnjony

Wubrane rozwězanje

I just the solved the problem - seems like it was caused by a plugin called 'web companion'. I uninstalled it and everything is now fine.

Toś to wótegrono w konteksće cytaś 👍 0

Wšykne wótegrona (4)

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Another screenshot

Wót tamarb změnjony

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Hello,

Try Firefox Safe Mode to see if the problem goes away. Firefox Safe Mode is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes).

If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:

  • Click the menu button New Fx Menu, click Help Help-29 and select Restart with Add-ons Disabled.

When the Firefox Safe Mode window appears, select "Start in Safe Mode".

SafeMode-Fx35

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, theme, or hardware acceleration. Please follow the steps in the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article to find the cause.

To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help others with the same problem.

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Thanks for your reply but the problem still exists even in safe mode. Any other ideas?

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Wubrane rozwězanje

I just the solved the problem - seems like it was caused by a plugin called 'web companion'. I uninstalled it and everything is now fine.