We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Pomoc pśepytaś

Glědajśo se wobšudy pomocy. Njenapominajomy was nigda, telefonowy numer zawołaś, SMS pósłaś abo wósobinske informacije pśeraźiś. Pšosym dajśo suspektnu aktiwitu z pomocu nastajenja „Znjewužywanje k wěsći daś“ k wěsći.

Dalšne informacije

Scroll bar only scrolls the top ~300 pixels

  • 1 wótegrono
  • 1 ma toś ten problem
  • 1 naglěd
  • Slědne wótegrono wót cor-el

more options

The latest update of Nightly is unusable. The scroll bar only changes the top 300 pixels or so of the page. Then the links do not work in the bottom portion, and you can't see the entire page.

Troubleshooting info: {

 "application": {
   "name": "Firefox",
   "version": "36.0a1",
   "userAgent": "Mozilla/5.0 (Windows NT 6.1; WOW64; rv:36.0) Gecko/20100101 Firefox/36.0",
   "supportURL": "https://support.mozilla.org/1/firefox/36.0a1/WINNT/en-US/",
   "numTotalWindows": 2,
   "numRemoteWindows": 0
 },
 "crashes": {
   "submitted": [],
   "pending": 0
 },
 "modifiedPreferences": {
   "browser.cache.disk.capacity": 358400,
   "browser.cache.disk.smart_size.first_run": false,
   "browser.cache.frecency_experiment": 1,
   "browser.places.smartBookmarksVersion": 7,
   "browser.sessionstore.upgradeBackup.latestBuildID": "20141022030202",
   "browser.startup.homepage_override.mstone": "36.0a1",
   "browser.startup.homepage_override.buildID": "20141022030202",
   "dom.mozApps.used": true,
   "extensions.lastAppVersion": "36.0a1",
   "media.gmp-gmpopenh264.lastUpdate": 1414067969,
   "media.gmp-gmpopenh264.version": "1.1",
   "media.gmp-manager.lastCheck": 1414067968,
   "network.cookie.prefsMigrated": true,
   "places.history.expiration.transient_current_max_pages": 104858,
   "plugin.disable_full_page_plugin_for_types": "application/pdf",
   "privacy.sanitize.migrateFx3Prefs": true
 },
 "lockedPreferences": {},
 "graphics": {
   "numTotalWindows": 2,
   "numAcceleratedWindows": 0,
   "windowLayerManagerType": "Basic",
   "windowLayerManagerRemote": true,
   "numAcceleratedWindowsMessage": [
     "blockedGfxCard"
   ],
   "adapterDescription": "RDPDD Chained DD",
   "adapterVendorID": "0x0000",
   "adapterDeviceID": "0x0000",
   "adapterSubsysID": "00000000",
   "adapterRAM": "Unknown",
   "adapterDrivers": "RDPDD",
   "driverVersion": "",
   "driverDate": "",
   "adapterDescription2": "",
   "adapterVendorID2": "",
   "adapterDeviceID2": "",
   "adapterSubsysID2": "",
   "adapterRAM2": "",
   "adapterDrivers2": "",
   "driverVersion2": "",
   "driverDate2": "",
   "isGPU2Active": false,
   "direct2DEnabled": false,
   "directWriteEnabled": false,
   "directWriteVersion": "6.1.7601.17563",
   "direct2DEnabledMessage": [
     "blockedGfxCard"
   ],
   "webglRendererMessage": [
     "blockedGfxCard"
   ],
   "info": {
     "AzureCanvasBackend": "skia",
     "AzureSkiaAccelerated": 0,
     "AzureFallbackCanvasBackend": "cairo",
     "AzureContentBackend": "cairo"
   }
 },
 "javaScript": {
   "incrementalGCEnabled": true
 },
 "accessibility": {
   "isActive": false,
   "forceDisabled": 0
 },
 "libraryVersions": {
   "NSPR": {
     "minVersion": "4.10.7",
     "version": "4.10.7"
   },
   "NSS": {
     "minVersion": "3.17.2 Basic ECC",
     "version": "3.17.2 Basic ECC"
   },
   "NSSUTIL": {
     "minVersion": "3.17.2",
     "version": "3.17.2"
   },
   "NSSSSL": {
     "minVersion": "3.17.2 Basic ECC",
     "version": "3.17.2 Basic ECC"
   },
   "NSSSMIME": {
     "minVersion": "3.17.2 Basic ECC",
     "version": "3.17.2 Basic ECC"
   }
 },
 "userJS": {
   "exists": false
 },
 "extensions": [
   {
     "name": "McAfee Security Scan Plus",
     "version": "1.0",
     "isActive": false,
     "id": "{e4f94d1e-2f53-401e-8885-681602c0ddd8}"
   }
 ],
 "experiments": []

}

The latest update of Nightly is unusable. The scroll bar only changes the top 300 pixels or so of the page. Then the links do not work in the bottom portion, and you can't see the entire page. Troubleshooting info: { "application": { "name": "Firefox", "version": "36.0a1", "userAgent": "Mozilla/5.0 (Windows NT 6.1; WOW64; rv:36.0) Gecko/20100101 Firefox/36.0", "supportURL": "https://support.mozilla.org/1/firefox/36.0a1/WINNT/en-US/", "numTotalWindows": 2, "numRemoteWindows": 0 }, "crashes": { "submitted": [], "pending": 0 }, "modifiedPreferences": { "browser.cache.disk.capacity": 358400, "browser.cache.disk.smart_size.first_run": false, "browser.cache.frecency_experiment": 1, "browser.places.smartBookmarksVersion": 7, "browser.sessionstore.upgradeBackup.latestBuildID": "20141022030202", "browser.startup.homepage_override.mstone": "36.0a1", "browser.startup.homepage_override.buildID": "20141022030202", "dom.mozApps.used": true, "extensions.lastAppVersion": "36.0a1", "media.gmp-gmpopenh264.lastUpdate": 1414067969, "media.gmp-gmpopenh264.version": "1.1", "media.gmp-manager.lastCheck": 1414067968, "network.cookie.prefsMigrated": true, "places.history.expiration.transient_current_max_pages": 104858, "plugin.disable_full_page_plugin_for_types": "application/pdf", "privacy.sanitize.migrateFx3Prefs": true }, "lockedPreferences": {}, "graphics": { "numTotalWindows": 2, "numAcceleratedWindows": 0, "windowLayerManagerType": "Basic", "windowLayerManagerRemote": true, "numAcceleratedWindowsMessage": [ "blockedGfxCard" ], "adapterDescription": "RDPDD Chained DD", "adapterVendorID": "0x0000", "adapterDeviceID": "0x0000", "adapterSubsysID": "00000000", "adapterRAM": "Unknown", "adapterDrivers": "RDPDD", "driverVersion": "", "driverDate": "", "adapterDescription2": "", "adapterVendorID2": "", "adapterDeviceID2": "", "adapterSubsysID2": "", "adapterRAM2": "", "adapterDrivers2": "", "driverVersion2": "", "driverDate2": "", "isGPU2Active": false, "direct2DEnabled": false, "directWriteEnabled": false, "directWriteVersion": "6.1.7601.17563", "direct2DEnabledMessage": [ "blockedGfxCard" ], "webglRendererMessage": [ "blockedGfxCard" ], "info": { "AzureCanvasBackend": "skia", "AzureSkiaAccelerated": 0, "AzureFallbackCanvasBackend": "cairo", "AzureContentBackend": "cairo" } }, "javaScript": { "incrementalGCEnabled": true }, "accessibility": { "isActive": false, "forceDisabled": 0 }, "libraryVersions": { "NSPR": { "minVersion": "4.10.7", "version": "4.10.7" }, "NSS": { "minVersion": "3.17.2 Basic ECC", "version": "3.17.2 Basic ECC" }, "NSSUTIL": { "minVersion": "3.17.2", "version": "3.17.2" }, "NSSSSL": { "minVersion": "3.17.2 Basic ECC", "version": "3.17.2 Basic ECC" }, "NSSSMIME": { "minVersion": "3.17.2 Basic ECC", "version": "3.17.2 Basic ECC" } }, "userJS": { "exists": false }, "extensions": [ { "name": "McAfee Security Scan Plus", "version": "1.0", "isActive": false, "id": "{e4f94d1e-2f53-401e-8885-681602c0ddd8}" } ], "experiments": [] }

Wšykne wótegrona (1)

more options

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window