Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Avatar for Username

Pomoc pśepytaś

Glědajśo se wobšudy pomocy. Njenapominajomy was nigda, telefonowy numer zawołaś, SMS pósłaś abo wósobinske informacije pśeraźiś. Pšosym dajśo suspektnu aktiwitu z pomocu nastajenja „Znjewužywanje k wěsći daś“ k wěsći.

Dalšne informacije

Toś ta nitka jo se archiwěrowała. Pšosym stajśo nowe pšašanje, joli trjebaśo pomoc.

My wife and I share a computer, each with our own account. She gets an urgent message from Firefox to install an update and I don't. Is this spam?

  • 2 wótegronje
  • 1 ma toś ten problem
  • 2 naglěda
  • Slědne wótegrono wót James

donRobo705
donRobo705
more options

iMac running Mavericks, Firefox 31.0. She gets these type of messages periodically and I don't. However, if I go to Firefox>About Firefox I get an automatic update. This causes a lot of confusion on her part, and mine as well. It appears to be spam but then it's not.

iMac running Mavericks, Firefox 31.0. She gets these type of messages periodically and I don't. However, if I go to Firefox>About Firefox I get an automatic update. This causes a lot of confusion on her part, and mine as well. It appears to be spam but then it's not.

Wšykne wótegrona (2)

philipp
philipp
  • Moderator
more options

hello donRobo705, this might be something that is caused by rogue addons. in her account please go to the menu > add-ons > extensions and remove any entries that didn't get installed intentionally or where you don't know which purpose they serve or try to reset firefox and see if this can address the issue...

Remove a toolbar that has taken over your Firefox search or home page Troubleshoot Firefox issues caused by malware

James
James
  • Moderator
  • Top 10 Contributor
more options

Firefox 32.0 was released today as one can also see on mozilla.org