We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen

Dieses Thema wurde archiviert. Bitte stellen Sie eine neue Frage, wenn Sie Hilfe benötigen.

Firefox crashes every time it starts up

  • 3 Antworten
  • 3 haben dieses Problem
  • 4 Aufrufe
  • Letzte Antwort von Bob45

Bob45
Bob45
more options

Firefox crashes every time I try to open it. I have tried resetting and it also crashes in safe mode. The last crash report is: Crash ID: bp-4a5920f6-779f-431f-9c4b-6edb12100324 My OS is XP Professional and I am running v25 of Firefox.

Firefox crashes every time I try to open it. I have tried resetting and it also crashes in safe mode. The last crash report is: Crash ID: bp-4a5920f6-779f-431f-9c4b-6edb12100324 My OS is XP Professional and I am running v25 of Firefox.

Alle Antworten (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

That crash report doesn't seem to have been send.

See if you can submit this report by clicking on it on the about:crashes page if there aren't any other (more recent) reports with a "bp-" prefix that have been send.

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the IDs of the submitted crash reports on the about:crashes page.

See:

Bob45
Bob45 Fragesteller
more options

Sorry that was not the right crash report. This one seems to have been submitted bp-586fcb93-9133-4fed-bc4e-d12372131123

Bob45
Bob45 Fragesteller
more options

Sorry that was not the right crash report. This one seems to have been submitted bp-586fcb93-9133-4fed-bc4e-d12372131123