We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen

Dieses Thema wurde archiviert. Bitte stellen Sie eine neue Frage, wenn Sie Hilfe benötigen.

Firefox Browser download window errors

  • 2 Antworten
  • 1 hat dieses Problem
  • 12 Aufrufe
  • Letzte Antwort von soleille

soleille
soleille
more options

I installed the latest version of Firefox browser on a windows 7 laptop. When I download and save certain webpages and click on downloads under Tools, I notice there are errors on the download window. It looks as if the webpages I downloaded were not saved but when I re-save them the browser prompts it was saved. Is anyone else having problems with errors in the download window under Tools? Do I need to change settings on the browser?

I installed the latest version of Firefox browser on a windows 7 laptop. When I download and save certain webpages and click on downloads under Tools, I notice there are errors on the download window. It looks as if the webpages I downloaded were not saved but when I re-save them the browser prompts it was saved. Is anyone else having problems with errors in the download window under Tools? Do I need to change settings on the browser?

Alle Antworten (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

What kind of errors do you see?

Can you attach a screenshot?

Use a compressed image type like PNG or JPG to save the screenshot.

Note that your System Details List shows multiple Flash plugins.

  1. Shockwave Flash 11.8 r800
  2. Shockwave Flash 11.6 r602

You can check the Flash player installation folder for multiple Flash player plugins and remove older version(s) of the plugin (NPSWF32).

  • (32 bit Windows) C:\Windows\System32\Macromed\Flash\
  • (64 bit Windows) C:\Windows\SysWOW64\Macromed\Flash\
soleille
soleille Fragesteller
more options

Thank you very much for your reply Cor-el. I attached the download window image as requested. You can see all the files that were downloaded but shows only 1 mp4 file as not failed. The rest of them show the retry button. Sometimes the downloaded item does not even show up in this window.

The second image is of my browser and as you can see I have the Download Status Bar plugin for Firefox at the bottom and it shows the downloads completed. Let me know if you need more info. BTW I do keep multiple tabs open on the browser and I save them from session to session. Thanks again for any suggestions.