We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen

Dieses Thema wurde archiviert. Bitte stellen Sie eine neue Frage, wenn Sie Hilfe benötigen.

Google mail and calendar no longer load; not true for google drive or finance

  • 4 Antworten
  • 6 haben dieses Problem
  • 6 Aufrufe
  • Letzte Antwort von mgsheinin

mgsheinin
mgsheinin
more options

Error message for gmail or google calendar (using Windows8 Pro desktop):

"The page isn't redirecting properly. Firefox has detected that the server is redirecting the request for this address in a way that will never complete. This problem can sometimes be caused by disabling or refusing to accept cookies."

Please note the following: 1. Google Drive and Maps load properly and display personalized info, suggesting they are not having problems with missing cookies (cookies are fully functional on my Firefox browser). 2. Google Finance, which has no personal info for me, as far as I know, also loads properly. 3. No problems with non-google sites. 4. I don't use, nor do I have any intention to use Windows8 Metro. Desktop only, for me.

Error message for gmail or google calendar (using Windows8 Pro desktop): "The page isn't redirecting properly. Firefox has detected that the server is redirecting the request for this address in a way that will never complete. This problem can sometimes be caused by disabling or refusing to accept cookies." Please note the following: 1. Google Drive and Maps load properly and display personalized info, suggesting they are not having problems with missing cookies (cookies are fully functional on my Firefox browser). 2. Google Finance, which has no personal info for me, as far as I know, also loads properly. 3. No problems with non-google sites. 4. I don't use, nor do I have any intention to use Windows8 Metro. Desktop only, for me.

Alle Antworten (4)

iamjayakumars
iamjayakumars
more options

Please reload the webpage while bypassing the cache using one of the following steps:

  • Hold down the Shift key and click the Reload button with the left mouse key.

OR

  • Press Ctrl + F5 or Ctrl + Shift + R (Windows and Linux)
  • Press Command + Shift + R (Mac)

See if this helps solve the issues you had and please report back to us!

mgsheinin
mgsheinin Fragesteller
more options

I had tried these maneuvers, as they have been previously reported in this forum, but they did not work. However, manually clearing the cache and deleting all cookies available from firefox menu has restored functionality. BTW, since I also have Chrome on my system, I don't think the cookies are really gone! Go figure....

iamjayakumars
iamjayakumars
more options

Enable the cookies in Firefox Check this link https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences

mgsheinin
mgsheinin Fragesteller
more options

Thank you. But as I said, my problem is resolved without further action. Please be aware that Firefox 17 is the ONLY browser I have every tried that gives this error with google. Does that mean, perhaps, that there is a bug in Firefox 17 that should be corrected?

Again, thanks for your help.