i am unable to download any files. after selecting to download the files it "downloads them" in the downloads list but never actually downloads the file to any directory. i followed all of the suggestions found here: https://support.mozilla.org/en-US/kb/Unable%20to%20download%20or%20save%20files?as=aaq#w_reset-the-download-folder still no improvement. any assistance would be appreciated. I will be using opera for downloads until i can find a resolution to this.