We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen

Installed CC Cleaner. It screwed up my Firefox. I removed CC Cleaner but Firefox is still screwed. Can't do hotmail or gmail in Firefox

  • 6 Antworten
  • 22 haben dieses Problem
  • 5 Aufrufe
  • Letzte Antwort von cor-el

more options

I installed CC Cleaner and ran cleaner and registry.

Now I can't use firefox on a variety of sites. They may load, but they don't function properly. I allowed all javascripts, but still I can see my landing page (e.g. can log into hotmail) but can't go further (e.g., can't get into inbox)

I unistalled CC Cleaner, but the problems remain.

What settings must I change to get back? System restore does not apply, and I can read my emails in IE (which I despise doing), so how do I reset or correct my Firefox settings? I've tried, but not been successful. Thanks!!

I installed CC Cleaner and ran cleaner and registry. Now I can't use firefox on a variety of sites. They may load, but they don't function properly. I allowed all javascripts, but still I can see my landing page (e.g. can log into hotmail) but can't go further (e.g., can't get into inbox) I unistalled CC Cleaner, but the problems remain. What settings must I change to get back? System restore does not apply, and I can read my emails in IE (which I despise doing), so how do I reset or correct my Firefox settings? I've tried, but not been successful. Thanks!!

Ausgewählte Lösung

You're welcome

Diese Antwort im Kontext lesen 👍 0

Alle Antworten (6)

more options
more options

Thank you, "the-edmeister". This solution did work. Unfortunately, it requires that I move all bookmarks, reinstall no-script and other add-ons, etc.

Is there a menu option or process similar to 'system restore' by which I could go back to yesterday's firefox settings?

Thanks again. I now have a working solution!!

more options

I'm glad it was that easy to solve. Those "cleaner" programs can be pretty destructive.

See this support article.
http://support.mozilla.com/en-US/kb/Recovering+important+data+from+an+old+profile

more options

That issue can be caused by corrupted cookies.

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"
more options

yes!! Thank you "cor-el". That solved my problem and allows me to keep everything as is.

Thanks so much to both of you!!!

more options

Ausgewählte Lösung

You're welcome