Avatar for Username

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen

Dieses Thema wurde archiviert. Bitte stellen Sie eine neue Frage, wenn Sie Hilfe benötigen.

Thunderbird stops downloading new messages

Maciej Zarychta
Maciej Zarychta
more options

The problem is that when Thunderbird is running during normal operation and I leave the computer for at least 30 minutes, it stops downloading new messages. After closing and restarting the program, new messages are downloaded. On a mobile device with the same email account, messages arrive all the time. I have Thunderbird version 115.4.1 installed on Windows 11. The email account is configured with the IMAP protocol.

1. The firewall and antivirus program have been disabled 2. Windows patches have been installed 3. Windows power saving options have been disabled 4. Windows device drivers have been updated to the latest versions 5. In the TB configuration, ports were changed and SSL was enabled/disabled 6. The inbox folder has been rebuilt several times

The problem is that when Thunderbird is running during normal operation and I leave the computer for at least 30 minutes, it stops downloading new messages. After closing and restarting the program, new messages are downloaded. On a mobile device with the same email account, messages arrive all the time. I have Thunderbird version 115.4.1 installed on Windows 11. The email account is configured with the IMAP protocol. 1. The firewall and antivirus program have been disabled 2. Windows patches have been installed 3. Windows power saving options have been disabled 4. Windows device drivers have been updated to the latest versions 5. In the TB configuration, ports were changed and SSL was enabled/disabled 6. The inbox folder has been rebuilt several times

Alle Antworten (2)

sfhowes
sfhowes
  • Top 25 Contributor
more options

Is it possible a Power Management setting in the network controller's Properties, in Device Manager, is turning off an adapter to save power?

Maciej Zarychta
Maciej Zarychta Fragesteller
more options

Power saving is disabled on the network controller. The power management option in the control panel is set to maximum efficiency.