Avatar for Username

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen

Dieses Thema wurde archiviert. Bitte stellen Sie eine neue Frage, wenn Sie Hilfe benötigen.

Amazon Assistant does not work on the latest version of Forefox

  • 5 Antworten
  • 1 hat dieses Problem
  • 6 Aufrufe
  • Letzte Antwort von cor-el

rgreenbe
rgreenbe
more options

I downloaded Amazon Assistant for Firefox. When I click on the button it does open up but but the "working" icon spins and then nothing. The box is blank. An FYI...this same feature works perfectly on chrome. I am running Windows 10 with all updates installed

I downloaded Amazon Assistant for Firefox. When I click on the button it does open up but but the "working" icon spins and then nothing. The box is blank. An FYI...this same feature works perfectly on chrome. I am running Windows 10 with all updates installed

Alle Antworten (5)

WestEnd
WestEnd
more options

Where are you downloading Amazon assistant from?

FredMcD
FredMcD
more options

You should contact its support. Also make sure it is compatible with the new browser.

rgreenbe
rgreenbe Fragesteller
more options

I downloaded thru Firefox from their add-ons

Shadow110
Shadow110
more options

rgreenbe said

I downloaded thru Firefox from their add-ons

Mozilla only ok's Extensions submitted by Developers to be used with Firefox. They ok them only and give the Developer a web page to distribute their Extension from. This in no means that Firefox Support does the Developers Support when their page https://addons.mozilla.org/en-US/firefox/addon/amazon-browser-bar/ has a Support link and a contact Link.

Please let us know if this solved your issue or if need further assistance.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can check the Browser Console (Tools -> Web Developer) for messages about this extension.

Also check that you do not run Firefox in permanent Private Browsing mode (Always use Private Browsing mode; Never Remember History) in case this makes a difference.