Thunderbird 45.4.0 hangs when retrieving mail (win7)
Thunderbird hangs when retrieving mail. The only change I have made is the upgrade from 45.3.0 to 45.4.0. CPU is a 0%. System is Win7 Home Premium (64-bit). I tried uninstall/reinstall. It works fine on second computer running 45.3.0.
Geändert am von Wayne Mery
Ausgewählte Lösung
Hey Wayne, thanks for the response! I use Thunderbird primarily to maintain an email history, and it seems that it's not really designed for that, as TBird defaults to discarding email after 30 days.
I just returned from extended travel, and I was using MozBackup 1.5.2.Beta1 to sync my email history between my laptop and desktop computers. I understand that MozBackup is not supported, but it seemed to be working quite well.
That is, it was until I did the upgrade to TBird 45.4.0. Email retrieval simply stopped, showing the status update in the small screenshot above ... No error message. I could still access email history, etc.
I was eventually able to get email retrieval working again by re-processing a MozBackup from mid-August. Just now, I selectively reprocessed a MozBackup from yesterday (email only), and my system seems to be functional again with most of my email history available.
In reply to your questions, I did a safe run of TBird (no add-ins), and got the same outcome (email retrieval gets stuck). I have not tried it in Windows safe mode, as I have it functional once again on my primary (desktop) system, and I don't want to screw it up. TBird continues running normally on the laptop running TBird 45.3.0 and email history through 9/30/2016.
I think I got a corrupted file somewhere, probably because of MozBack, the upgrade to 45.4.0, or some combination. It's probably okay to close this issue unless somebody else is interested in pursuing it.
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You mean in hangs that you have to kill THunderbird?
Start *Windows'* safe mode with networking enabled - win7 http://windows.microsoft.com/en-us/windows/start-computer-safe-mode#start-computer-safe-mode=windows-7 Still In Windows safe mode, start thunderbird in safe mode - https://support.mozilla.org/kb/safe-mode-thunderbird
Does problem go away?
Ausgewählte Lösung
Hey Wayne, thanks for the response! I use Thunderbird primarily to maintain an email history, and it seems that it's not really designed for that, as TBird defaults to discarding email after 30 days.
I just returned from extended travel, and I was using MozBackup 1.5.2.Beta1 to sync my email history between my laptop and desktop computers. I understand that MozBackup is not supported, but it seemed to be working quite well.
That is, it was until I did the upgrade to TBird 45.4.0. Email retrieval simply stopped, showing the status update in the small screenshot above ... No error message. I could still access email history, etc.
I was eventually able to get email retrieval working again by re-processing a MozBackup from mid-August. Just now, I selectively reprocessed a MozBackup from yesterday (email only), and my system seems to be functional again with most of my email history available.
In reply to your questions, I did a safe run of TBird (no add-ins), and got the same outcome (email retrieval gets stuck). I have not tried it in Windows safe mode, as I have it functional once again on my primary (desktop) system, and I don't want to screw it up. TBird continues running normally on the laptop running TBird 45.3.0 and email history through 9/30/2016.
I think I got a corrupted file somewhere, probably because of MozBack, the upgrade to 45.4.0, or some combination. It's probably okay to close this issue unless somebody else is interested in pursuing it.
pop accounts, or imap?
> TBird defaults to discarding email after 30 days. I'm not aware of any such default unless you made some folder retention settings or account setting changes.
I'm using pop3. I was shocked and dismayed to discover that Thunderbird had been discarding my email history after 30 days. I quit using TBird for some time, but it turned out to be the only viable replacement for Eudora, which I had been using. I now keep my email until I manually delete it, usually after about 10-15 years.