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Firefox constantly "not responding" and I'm not an expert no I don't understand how to fix it, apparently there is no phone number or a human being to help to

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Firefox constantly "not responding" and I'm not an expert no I don't understand how to fix it, apparently there is no phone number or a human being to talk to. I'm not a computer expert so none of these questions or answers makes sense to me.

Firefox constantly "not responding" and I'm not an expert no I don't understand how to fix it, apparently there is no phone number or a human being to talk to. I'm not a computer expert so none of these questions or answers makes sense to me.

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"not responding" means that the CPU is being overworked.

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?

https://support.mozilla.org/en-US/kb/websites-look-wrong-or-appear-differently

https://support.mozilla.org/en-US/kb/firefox-slow-how-make-it-faster

https://support.mozilla.org/en-US/kb/firefox-uses-too-many-cpu-resources-how-fix

https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding

https://support.mozilla.org/kb/Firefox+is+already+running+but+is+not+responding


Hi,

The people who answer questions here, for the most part, are other Firefox users volunteering their time (like me), not Mozilla employees or Firefox developers.

If you want to leave feedback for Firefox developers, you can go to the Firefox Help menu and select Submit Feedback... or use this link. Your feedback gets collected at http://input.mozilla.org/, where a team of people read it and gather data about the most common issues.