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Let Thunderbird update this morning. It crashed. How do I fix it?

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  • 1 hat dieses Problem
  • 4 Aufrufe
  • Letzte Antwort von davecole

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Let Thunderbird update this morning. It crashed. How do I fix it? I don't want to lose the files I already have on Thunderbird.. Received this msg: "Error: Platform version '38.7.0 is not compatible with miniVersion > = 38.71 maxVersion , = 38.71"

Let Thunderbird update this morning. It crashed. How do I fix it? I don't want to lose the files I already have on Thunderbird.. Received this msg: "Error: Platform version '38.7.0 is not compatible with miniVersion > = 38.71 maxVersion , = 38.71"

Alle Antworten (2)

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Please try starting Thunderbird in its Safe Mode. Hold down the shift button whilst starting it.

Please report back on the outcome.

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That didn't do it. Nothing I've tried works so far.