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New HP windows 10, firefox frezing constintly

dive1313
dive1313
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I have a New HP running windows 10, I installed Firefox for Win 10 all new it keeps freezing 3-4 times a day, if its left sitting open with tabs open, I come back its frozen. have to close Firefox with task manager. I have refreshed Firefox , reinstalled Firefox , updated all computer drivers none were needed , Tested with No extensions running (ad block is installed it made no difference before or after install, Please Advise what the next step would be to try. Thanks

I have a New HP running windows 10, I installed Firefox for Win 10 all new it keeps freezing 3-4 times a day, if its left sitting open with tabs open, I come back its frozen. have to close Firefox with task manager. I have refreshed Firefox , reinstalled Firefox , updated all computer drivers none were needed , Tested with No extensions running (ad block is installed it made no difference before or after install, Please Advise what the next step would be to try. Thanks

Alle Antworten (1)

Wesley Branton
Wesley Branton
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Please refer to the Firefox hangs or is not responding - How to fix article on the Mozilla Support Knowledge Base.

If nothing in that article helps, please let us know.