I have used Nectar both as my homepage and as an added toolbar for many years now. I have always it to be simple and easy-to-use (a great advantage for an ageing technophone!) and it was particularly useful in letting me know what stores I could shop with via Nectar to increase my Nectar points. Points were also accumulated for carrying out 'searches', another useful feature. Over the past few months I have experienced continuing difficulties with this to the point where I contacted Nectar. They kindly added 'free' points to my account to compensate for the fact that I had been unable to use the toolbar or to shop via Nectar. They suggested I uninstall and then reinstall the upgraded version of their toolbar. I have tried to do so on several occasions but have been unsuccessful in being able to access online stores via Nectar and also to add to my points total using the Nectar search facility. Having tried again, unsuccessfully, to reload the toolbar, I now find a message from Firefox saying "Nectar Toolbar could not be verified for use in Firefox. Proceed with caution." Can you please verify this product so that I can continue its use? I do not know how else to over come this issue and would like things to be as simple as they were before this issue arose. I hope someone can help - but please bear in mind my state of technophobia and explain things in a very simple manner for me (ie without the use of computer 'jargon' and technical wording!). Thank you and hoping you can help.