Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen

Firefox crashes

  • 4 Antworten
  • 1 hat dieses Problem
  • 2 Aufrufe
  • Letzte Antwort von cor-el

more options

Dear sir I am suffering from mozilla crashes always I am using version 36.0.4 new version eventhow i am getting the same ple help me

Dear sir I am suffering from mozilla crashes always I am using version 36.0.4 new version eventhow i am getting the same ple help me

Alle Antworten (4)

more options

The newest version is actually 37.0.1 ,try that

more options

If you have submitted crash reports then please post the IDs of one or more recent crash reports that have a "bp-" prefix:

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the Report ID of recent crash reports on the "Help > Troubleshooting Information" page (about:support).

  • Click the "All Crash Reports" button on this page to open the about:crashes page and see all crash reports.

If necessary then you can open about: pages via the location/address bar.

See:

more options

ubmitted Crash Reports Report ID Date Submitted b8541b24-bc63-4ba3-884f-183978997b2e 4/4/2015 1:03 PM a97f3a1e-4123-4ddd-9e66-e0180f3c40ba 4/4/2015 1:01 PM 34003076-33d5-49fe-bbcd-c6131bac7568 3/28/2015 12:18 PM 3be88b82-20a1-4e5d-83d5-e1bedd357cfd 3/28/2015 12:17 PM 6d0b23fd-42ca-4594-b251-1abfaa1dd931 3/18/2015 10:05 PM cac5241d-cd81-439a-a02c-8555906c77a1 3/11/2015 4:00 PM 2be4475a-ea43-4b06-b2ba-ace059beb32c 3/11/2015 3:54 PM a95d921f-b311-435a-9964-8c6c065ab925 3/11/2015 3:42 PM

more options

Note that the crash reports you posted do not have a bp- prefix that indicates that they have been submitted to the Mozilla reakpad server. If the "bp-" prefix is missing then click its line on the about:crashes page to submit the crash report and the crash report will get a "bp-" prefix (do not add it yourself).